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Store Ratings
Sierra Trading Post Ratings
Sierra Trading Post Reviews
(40 Reviews)
Overall Rating
Sierra Trading Post Reviews and Sierra Trading Post Ratings
9.05 / 10.00
Ease of Ordering

9.25 / 10.00
Product Selection

8.30 / 10.00
Low Pricing

8.78 / 10.00
Customer Service

8.24 / 10.00
Rate & Review Sierra Trading Post
 
Individual User Reviews for Sierra Trading Post
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 7 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Nancy

I have ordered from Sierra Trading Post a number of times. Each order was completed efficiently and arrived as expected. Returns and exchanges were a breeze. And when the description says a well-known retailer, it's a fact. So, I have received some great pieces and greater prices!
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by pflautist

I have been buying from Sierra Trading Post for over 10 years and have always been very satisfied with their service, prices, and quality. I have had to return items a time or two and haven't had any problems. In many cases, I have gotten some exceptional bargains. I have recommended them to friends and passed on their catalogs at my workplace.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 6 / 10
Customer Service: N/A
Reviewed by SGZ

Sierra is best used for those looking for outdoor supplies and equipment. If you are into camping, hiking, biking, etc. you will find all you need here. They also carry shoes and clothing. Their discounts are moderate, but if you combine coupons with rebates you can get a decent deal. Their shipping is slow and expensive. I have lost a lot of money when shoes did not fit. (no one refunds original shipping charges) However, returns are easy and cheap. Prepaid labels are supplied that cost only $5.25. I was once sent the wrong item and they refunded me all of my shipping costs. They are also the only store I know of that will let you return used shoes if they didn't work out for you.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by Brenda Sue

I really enjoy shopping with Sierra Trading Post. It has always been a positive experience. The quality of the merchandise that I have ordered has been exceptional. I will continue to be a customer.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Nana

I have shopped with them before and I've had good experiences. I love their prices. They carry good quality items. Returns have gone smoothly.
Overall Rating: 8 / 10
Ease of Ordering: 5 / 10
Product Selection: 4 / 10
Low Pricing: 8 / 10
Customer Service: 3 / 10
Reviewed by Jo

Overall, selection was good but good sizes are hard to find. They could offer a better selection of medium sizes for clothes and shoes. Customer service could be much better than it is.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by tiredlady59

A great place to shop! Good customer service!!! Very good selection. I would recommend it highly.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Rufus

I had a wonderful experience at Sierra Trading Post. The price for the shoes I had been searching for were the lowest I could find, and the shipping was very prompt. I will be shopping there regularly now!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by ty

I have been using them for years and have always had a good experience. I highly recommend this store if you are looking for outdoor items at a discount. The quality is the same as the famous outdoor retailers, the customer service just as good and if you have to return an item, it's pretty easy.
Overall Rating: 9 / 10
Ease of Ordering: 7 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: 8 / 10
Reviewed by imok

STP is one of my favorite online merchants for purchasing goods at a discount. Not all prices are 'the lowest', nor all items inexpensive, but there are options like the "Bargain Barn" or "Web Only" deals, and markdowns on higher priced items later on down the line. This is a site to 'browse', as there is lots of stuff and lots of variations in quality/pricing. The website is extensive with descriptions & pictures as well as extra details of their merchandise.

STP has one of the most tolerant "Return" policies I've ever heard of... thus providing an easy way to try out different sizing with unfamiliar styles/brands and a risk-free shopping experience. The Return process is trackable from the time your merchandise is recieved at STP, thru the time of reinbursement/refund (and anytime, esp. during/after the busy holiday season, one can inquire as to how backed up the return process is, if time is of concern)! Although I've only returned new, unused merchandise in original packaging, I understand that they will also honor returns of used merchandise one deems to be defective or of poor quality, etc. There are plenty of sales and markdowns, as well as Promo Codes available for further discounts or free shipping offers. My biggest complaint/problem is that even with a fairly current Macintosh Computer & OS, crashes, slow loading pages, inability to use Cart options such as deleting items or changing quantities, has proven to be challenging. The option to completely empty one's Cart, no longer exists and I think needs to return, as it's impossible (for me) to remove items saved there, in a timely manner (or sometimes, at all). Granted, the computer problems may be an isolated issue not effecting many, but for me it can be a nightmare!

All in all, STP is a Great Web Store; a detailed website with purchase and price options and thoughtful policies!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by PGR

They always seem to have what I'm looking for at about half of the cost. They carry a good selection of larger sizes that are not available everywhere, even at full price. Their service is excellent. Everything arrives right on time, usually within a week.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Karl

They have quality clothing and shoes at great prices especially when on sale.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Viktor

I am a loyal Sierra customer for more than 5 years. The prices are very good and merchandise in general is great quality. The customer service is great, knowledgeable and supportive. Returns are also very easy.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 9 / 10
Reviewed by Ashleekieu

I have shopped at Sierra Trading a few times. I have found the experiences enjoyable. There are some really good clothing and the prices are great too. My only negative is the shipping can be expensive and shipping time can take a while. Though, my last order did not take as long as my previous orders.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Mouse

As always, it was a pleasure to shop at Sierra Trading Post. The prices are right! The customer service personnel are friendly, helpful and courteous.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 8 / 10
Reviewed by samanthrax

I have been very happy with the products purchased from Sierra Trading Post. I feel that the products that they sell are of the highest quality and the pricing is great. I did have to call customer service three times before I could get a small problem resolved.
Overall Rating: 6 / 10
Ease of Ordering: 6 / 10
Product Selection: 2 / 10
Low Pricing: 6 / 10
Customer Service: N/A
Reviewed by stef

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by daryl

I have shopped at hundreds of stores online and this store has absolutely the best search engine and site design. The selection may not be perfect but it is a pleasure to shop on this site. Every time I visit I wish other stores would check it out and get ideas from it for their web and search design.
Overall Rating: 10 / 10
Ease of Ordering: 8 / 10
Product Selection: 8 / 10
Low Pricing: 5 / 10
Customer Service: 9 / 10
Reviewed by Nette

I made many purchases and did some exchanges without any hassles. They have awesome customer service!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 5 / 10
Reviewed by pumadog

Sierra Trading Post turned out to be more than I expected. The selection and prices for the shoes I was interested in were outstanding. I definitely will be purchasing from Sierra Trading in the future.

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