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Store Ratings
Drugstore.com Ratings
Drugstore.com Reviews
(138 Reviews)
Overall Rating
Drugstore.com Reviews and Drugstore.com Ratings
9.23 / 10.00
Ease of Ordering

9.46 / 10.00
Product Selection

8.75 / 10.00
Low Pricing

8.09 / 10.00
Customer Service

8.77 / 10.00
Rate & Review Drugstore.com
 
Individual User Reviews for Drugstore.com
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by giorgiana

Drugstore.com is the only place I have found that I can get certain products for my baby girl, who is prone to rashes. They have super prices, great selection and decent timed shipping. When combined with Mr. Rebates, it is a great place to shop because of all the freebies, shipping prices and selection, plus quality.
Overall Rating: 5 / 10
Ease of Ordering: 7 / 10
Product Selection: 6 / 10
Low Pricing: 2 / 10
Customer Service: 5 / 10
Reviewed by diljs

Drugstore.com is pretty much the online equivalent of a real drugstore.

You can get a lot of different stuff, but you pay a premium for it.

Almost everything I bought there I later found cheaper somewhere else.

Their checkout process is decent, their delivery is decent, and their customer service is average.

Their prices simply need to come down before drugstore.com is a good place to shop.
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 8 / 10
Reviewed by Maggie

A great store! It is very easy to order from them and shipping is really fast. I usually have my order 2-3 days with regular shipping. Not only do you get rebates with Mr. Rebates, but you also earn a discount on future orders. It is a great place for toiletries and OTC medications.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Aspasia

All around a great store. They have a good selection and prices. Their shipping is also very fast.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 9 / 10
Reviewed by javajunki

This is one of my most favorite sites to purchase from! They offer almost any type of toiletry and many household items, as well as snacks and other miscellaneous items. Their prices are usually very reasonable and they often offer sales. You can save your most often purchased items in your "list" to access every time you shop there. You can also receive Drugstore dollars from shopping there, and these dollars can be applied as cash for further purchases, once a quarter.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by SAHM

Drugstore.com is a wonderful website with many on-going money-saving deals. Check out their "drugstore dollars" for added savings! I've had very positive experiences with this site, with their customer service & fast shipping. Very highly recommended!
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 7 / 10
Customer Service: 9 / 10
Reviewed by Jules

Drugstore.com has a pretty good selection of popular products, frequent sales, freebies, and really good customer service. They are not the cheapest place, but combining sales and their "Drugstore dollars" with sales usually, lets me get what I need at a reasonable price, especially considering the convenience of ordering off my computer any day, any time.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by y

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Suesie

An excellent online store. Shipping is awesome. Even though it says you'll receive your order in 3-4 days, I've always received it within 2 days. No need to pay extra for speedier shipping because they are quick. They have a great selection, great freebies and sales. Plus, they have dollars that can be used the following quarter for more items for free. PLUS, if you have an FSA account they tell you what is eligible and what is not. That makes it really easy to shop using an FSA flex card.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 7 / 10
Low Pricing: 6 / 10
Customer Service: 7 / 10
Reviewed by v

Very easy order products on this site. Product selections are similar to retail drugstores. Prices could be lower but acceptable. The FSA section is especially good for customers who have Flexible Spending Account with their company.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 6 / 10
Customer Service: 10 / 10
Reviewed by SGZ

If you love the convenience of ordering online, Drugstore.com is for you. You can purchase any item under the sun here. They also sell many natural brands that you can't buy elsewhere, even some supplements. They only offer marginal discounts most of the time. I prefer shopping here because it's easy to find what you need fast. They also give you five percent of your order to use on your next order. It's nice to shop in the privacy of your own home. You can always get free shipping with a $50 order.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 5 / 10
Reviewed by js

If you order enough to get free shipping it is very convenient to buy bulky or embarrassing items. The site is easy to use and I often use the customer ratings/comments on products that are provided on their site. Shipping is quick but I once had a customer service problem and the response was awful.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 6 / 10
Low Pricing: 7 / 10
Customer Service: 8 / 10
Reviewed by Mindy

I've used drugstore.com for a long time and I like that you get their 5% back in addition to the Mr. Rebates 7%. They keep a list of things that you've ordered and that makes reordering easy, but they also quit carrying a lot of the things I've ordered in the past. Sometimes their prices are comparable to what I would spend here but sometimes they're higher. It's nice to have it all delivered with free shipping though.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: 8 / 10
Reviewed by CJ

This store offers the convenience of shopping for toiletries and other essentials online. In addition to the rebate earned here, Drugstore.com gives customers 5% back on most items to redeem on future purchases. Standard shipping, which is very fast, is generally free for orders over $49, and sometimes customers will be notified via email when shipping is free on smaller orders. I am a frequent, happy shopper!
Overall Rating: 8 / 10
Ease of Ordering: 7 / 10
Product Selection: 6 / 10
Low Pricing: 8 / 10
Customer Service: 5 / 10
Reviewed by kt

Standard free shipping was fast! Got my package in 48 hours of ordering. Phone support was terrible. I was on hold for 20 minutes!
Overall Rating: 8 / 10
Ease of Ordering: 7 / 10
Product Selection: 6 / 10
Low Pricing: 8 / 10
Customer Service: 5 / 10
Reviewed by kt

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Brian

Have all of your drugstore needs mailed to you rather than going to the drugstore. All purchases receive 5% cash back that can be spent on a future purchase. Plus, receive free shipping and handling on most purchases over $45. The shipping is pretty fast; most items are received within 5 business days of ordering them. Prices are comparable to other drugstores although some products are a lot higher than local drugstores.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 6 / 10
Customer Service: 10 / 10
Reviewed by lina

Saves you a trip to the drugstore, plus you get free shipping and 5% cash back on everything. Great! But I wish diapers and power bars would get free shipping too.

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