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Store Ratings
Drugstore.com Ratings
Drugstore.com Reviews
(138 Reviews)
Overall Rating
Drugstore.com Reviews and Drugstore.com Ratings
9.23 / 10.00
Ease of Ordering

9.46 / 10.00
Product Selection

8.75 / 10.00
Low Pricing

8.09 / 10.00
Customer Service

8.77 / 10.00
Rate & Review Drugstore.com
 
Individual User Reviews for Drugstore.com
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Nickums

Wow! I love Drugstore.com - their shipping is the fastest!
Overall Rating: 3 / 10
Ease of Ordering: 7 / 10
Product Selection: 8 / 10
Low Pricing: 5 / 10
Customer Service: 1 / 10
Reviewed by jazzy

I tried to cancel an order an hour after placing it and got the reply that it was too late, order had been processed. 24 hours later I get an e-mail stating I can expect my shipment in 7-10 days. This order easily could have been cancelled. It will have to be a great bargain for me to shop with them again.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 5 / 10
Customer Service: N/A
Reviewed by Dee Dee

Drugstore.com web site is well organized and easy to use. Product choice and prices are good and shipping is quick. To buy online from this store saves both money and time. I have been well-satisfied in the past with this company and am confident that this transaction will go as smoothly. The defective product I received once was quickly resolved with a replacement after it was reported. I will continue to shop on-line with Drugstore.com.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Ryan's mom

No comments entered by reviewer.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 6 / 10
Customer Service: N/A
Reviewed by kileencheng

A great site but the prices aren't that much lower than what I find at the local grocery store.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Lisa Futterman

I bought a Sonicare electric toothbrush at the best price I could find online that was at Drugstore.com. I also got free shipping because it was my first order. The product arrived about three days after I purchased it which I thought was very fast.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by mimi

Drugstore.com is an exceptionally good store where you can buy your drug items and so much more. I was extremely happy to have discovered this fine store. Their pricing is very comparable with other stores and the only time I had to use customer service they were extremely helpful. All in all, a very good store.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by awittes

A great site. I rarely buy Kleenex or toilet paper at the grocery store anymore. They also offer 5% cash back to their customers so their prices are really good when you consider the cash back from them along with the Mr. Rebates cash back.
Lots of items that you would not expect to see. Not just a drugstore. You can use your GNC card and save even more. They carry many earth friendly items too.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by Judith

A great place to shop. They carry name brand products, at competitive prices. I've used their customer service, in the past, and they are very helpful.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by lmjrocko

Drugstore.com has everything I need and it's delivered right to my door. The prices are good and the site is easy to buy from. I also like the large selection to choose from.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by GetTheDeal

I got a better deal on Drugstore and I bought the stuff there. However, at times, I saw other websites offering better options.

They need to make their pricing more competitive.
Overall Rating: 8 / 10
Ease of Ordering: 6 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by Shooperman

Good company to deal with. Their Free Shipping can take longer than other stores.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 7 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Melissa

I am a pretty loyal customer to Drugstore.com. I am very satisfied that the website is easily navigated. I like that I can look through my past orders and reorder from there and not have to search through the entire site to find an item I have already purchased.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by tiredlady59

The service and selection is great! Prices are good as well. Products arrive very quickly. Drugstore.com is a great place to shop. I highly recommend it.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 7 / 10
Customer Service: 10 / 10
Reviewed by lori

I like the free shipping for qualified purchases. Storing my shopping list is helpful too. Prices are okay, but with free shipping and the savings on sales tax it is a benefit.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by suze526

I have found Drugstore.com to be an exceptional online merchant. Each order I have placed with them was received within a 1-2 day period. I find this to be an AMAZING time frame when compared to most online companies. Their packaging is always good and their prices are considerably less than what is offered in the stores in my area. Also, they usually offer special "deals" such as buy-one-get-one-free or a free product when 2 or more other products are purchased. I highly recommend this merchant.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Jeanette

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by HL

Great place to shop. I always look to Drugstore.com first to see if they carry an item. I recommend them to friends.
Overall Rating: 10 / 10
Ease of Ordering: 7 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: 8 / 10
Reviewed by sean1234

I bought the Senseo coffee maker from here when all other stores were sold out. It was a nice buy, not the lowest price, but everyone else was out of stock. The shipping came in about 5 days. Overall, I would certainly purchase from Drugstore.com again.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 5 / 10
Customer Service: N/A
Reviewed by Ange

Drugstore.com is one of the great modern conveniences. Their selection is very good. A few of my must have items are missing, but these are higher end salon goods. Their pricing is average; however, they offer free shipping with $25 dollar purchases to all new customers. Personally, I think the best feature of this site is the individual stores. You can click on a link to the name brand of your choice and drugstore has formulated all of the brands products on to one page divided into sections, hair care, skin care etc. This way you can see any gift sets or sale prices for items, which can be a better deal.

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