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Store Ratings
Drugstore.com Ratings
Drugstore.com Reviews
(138 Reviews)
Overall Rating
Drugstore.com Reviews and Drugstore.com Ratings
9.23 / 10.00
Ease of Ordering

9.46 / 10.00
Product Selection

8.75 / 10.00
Low Pricing

8.09 / 10.00
Customer Service

8.77 / 10.00
Rate & Review Drugstore.com
 
Individual User Reviews for Drugstore.com
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Pam

I love that I can get a whole box of my favorite Balance Bars and that so far I have always qualified for free shipping which is fast and my order has always been accurate. Sometimes I feel that the selection of other products such as face and body wash is not as great as I would like. Overall I have really enjoyed shopping with Drugstore.com and will continue to do so for Balance, Luna, and CocoaVia bars.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Becky24fan

Very competitive pricing, website was easy to use, I received my order in 5 days, and they carried a very large inventory to choose from. I highly recommend. And you can even use your FSA if you have one.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 6 / 10
Customer Service: 8 / 10
Reviewed by Victoria

I purchase from Drugstore.com frequently, because they usually ship fairly fast and in good condition (packaging). Although their prices are not the best, Drugstore.com does have fairly good promotions weekly/monthly. Customer services normally responds fairly quickly too, except there had been 2 occasions that I didn't receive any answer. Overall, I would highly recommend this vender to anyone.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by soblest

Drugstore.com is so convenient for me. Being a caregiver, I cannot easily leave the house to get frequently needed supply. With Drugstore.com, I can shop in the leisure of my home and even read reviews on different products. Their prices are very competitive and often better than the local stores.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by make up girlie

Drugstore.com is the BEST. Reliable and friendly, with good selection and good prices. Fast delivery.
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Rebecca

Drugstore.com seems to have everything I need or am looking for. The prices are good, they offer great freebies and sometimes great sales on items I always buy, like 30% off. I also like how on the bottom of the screen it will show the last few items I looked at and what other customers have bought.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 9 / 10
Low Pricing: 6 / 10
Customer Service: N/A
Reviewed by zac622

Drugstore.com is a reliable place to shop. Always fast delivery. A+
Overall Rating: 9 / 10
Ease of Ordering: 8 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: 9 / 10
Reviewed by David's Mom

I like to use Drugstore.com for purchasing supplements, recurring items and items that I don't have manufacturer's coupons. Their shipping process is lightning fast and if I place an order first thing in the morning (EST), they will ship it by the end of my business day.

They offer free shipping for over $49 so I almost always get free shipping. No taxes which is 5% saving for me.

Customer support is great, too. I recently received an item which was a little defective or could have broken during shipment. I requested a replacement and they shipped it to me without questioning. I don't even have to send the bad item back. Of course, you get the standard autoreply when sending inquiry to them but the real customer service wrote to me a day after that. This was more than satisfactory!!!

I try not to buy new things until I actually see them at a retail store.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Linda

A great site. Good variety of products. Drugstore dollars are an added plus.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: N/A
Customer Service: 10 / 10
Reviewed by DarrenAnderson

Excellent pricing and variety of items. I love to shop at Drugstore.com. They have fast shipping.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 8 / 10
Reviewed by celticcolleen

I love this store. I buy most of my Philosophy products here. Their free shipping and Drugstore dollars are great. (So you can earn Mr. Rebate money and also Drugstore dollars which are 5% of your purchase and redeemed every three months). There's no tax and lots of freebies. They have great Philosophy freebies and that's the other major reason I shop here. I've placed over twenty orders in the last year and a half and have only had a problem with one, which customer service took care of right away. Great shop for bargain hunters!
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 7 / 10
Customer Service: 5 / 10
Reviewed by olga, brooklyn

I'm a frequent user of this site. I find reviews on the products helpful. They ship fast most of the times. The only the problem I had it was impossible to cancel an order a minute after I submitted it.
Overall Rating: 7 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: 5 / 10
Reviewed by showzi

Selection of products vary from time to time. Prices are good when they have promotions, otherwise it's cheaper to get it from the stores. I love the free shipping--but you do get what you pay for. The packages usually are not adequately packed, so sometimes the contents get damaged when arrive. You can email customer service, but half of the time they don't bother to reply. So if you need things resolve, you still have to call them up. But it's still a convenient site for busy moms to pick up some essentials, or stock up some sale items.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by ELLEN WINDHAUSER

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by sammie bell

My shopping experience through Drugstore.com has been overall, a very good one. They ship quickly and have great sales. They keep you well informed on email regarding your purchase.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by ALINA

Drugstore.com is a very good online store, because has a variety of things.
I brought a couple of times from their store and they have a very fast processing time. The delivery is very fast and overall I have a very good experience shopping from this store.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: 7 / 10
Reviewed by maylody

I've shopped at Drugstore.com several times and I only had one bad incident. I tried to cancel an order just minutes after placing it but I was told it was too late and that the order had already been processed. That was hard for me to believe because I placed the order late at night and cancelled it immediately when I realized I had made a mistake. Other than that, Drugstore.com does a good job in all other aspects.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Janet

I love Drugstore.com. They have good prices and good selection, and their site is easy to use. I particularly like the way they keep tract of the items I order, it makes it easy to reorder later on. Shipping is on the slow side, but free if you buy $50 or more and I never complain about free. Recommended as reliable and trustworthy store.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by kate in NYC

Great selection, easy to use. Sale prices are great.

What don't I like? You have to spend $50 for free shipping after the first time (when it's $25). Also, some of the normal prices are higher than they should be. One common item I just bought is normally $5.99 in normal stores (even here in pricy NYC); it was $6.99 on Drugstore.com. A sale price knocked it to $4.89, which is nice. So I can stock up during the sale, but I will not choose to buy this item from them when it's not on sale!

Other than that, it's good for stocking up on staples, especially when they're on sale. And there's always a lot on sale. They also have stuff that you might have to go to a few stores to find, and this is a real plus.
Overall Rating: 10 / 10
Ease of Ordering: 7 / 10
Product Selection: 8 / 10
Low Pricing: 5 / 10
Customer Service: 7 / 10
Reviewed by Phil

I use Drugstores.com all the time. Excellent site.

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