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Store Ratings
Drugstore.com Ratings
Drugstore.com Reviews
(138 Reviews)
Overall Rating
Drugstore.com Reviews and Drugstore.com Ratings
9.23 / 10.00
Ease of Ordering

9.46 / 10.00
Product Selection

8.75 / 10.00
Low Pricing

8.09 / 10.00
Customer Service

8.77 / 10.00
Rate & Review Drugstore.com
 
Individual User Reviews for Drugstore.com
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by Karen

Shopping at Drugstore.com is very convenient. I love the wide variety of products available. I also appreciate getting cash for future purchases.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Bear

Drugstore.com carries items I am unable to find in stores.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 5 / 10
Customer Service: 4 / 10
Reviewed by MelW

Some things are a really good price, some are not. It is a good deal when you spend the $49 and you get free shipping. I buy everything from diapers to dog medicine. It is great. You can also buy gifts and other things!
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by EG

I like the shopping list feature this website has. Checkout is easy and shipping is quick. The prices, however, are sometimes more than at Target or Walmart. I have ordered several times from here, including contact lenses.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 7 / 10
Customer Service: 8 / 10
Reviewed by kara

I frequently order from this company. I think the prices are fair although you can get better prices at Walmart etc, especially stuff on sale. It is nice for delivery though. They have a lot of specials and stuff too, check the "free with purchase" section. Also, I get my prescription through them and it's good to have it come automatically. One time it got lost which was EXTREMELY frustrating as they wouldn't reship until a certain amount of time had passed, but I have had good luck since. Overall I will continue to use.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 7 / 10
Customer Service: 9 / 10
Reviewed by Jayden`s Mom

I found some really good prices and then some other things were expensive. I find that sometimes I buy generics at the stores, but you cant get any generic items online. I wind up going to Target or CVS to get Q-tips and cotton balls, it is a lot cheaper to get generic than to buy name brands.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by jef

Drugstore and Beauty.com are among my favorite sites. Large variety, good pricing, good shipping prices. Fast shipping is always a plus.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by gr8danemomma

I love the convenience of shopping at this site, The prices are very much in line with my local stores, and how can you beat free shipping and no sales tax. Items ship quickly and your orders gain drugstore dollars.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by deezee123

This is absolutely one of my favorite on line stores, and I've been ordering here for several years. They stand behind their products and regardless of the problem, they will "make good" on your purchase. Over the course of the years, I have had a couple of liquid items leak. They replaced not only the item that leaked, but also asked for a list of anything else that was damaged as a result of the leak. They replaced everything without hesitation. Also, since they offer free shipping for all purchases over $49, I just make it a point to have an order at least that large whenever I place an order. I've never paid shipping yet!
Overall Rating: 9 / 10
Ease of Ordering: 8 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Cr8zCat

I love Drugstore.com! I was SHOCKED to see the variety of products available! I spent 2 days going through the whole site, it has EVERYTHING! Not only did I receive 5% CASH BACK from Drugstore.com, I purchased my 'cr8zcat's' Advantage here for $30 LESS than what I've been paying the vet...UNBELIEVABLE...THANK YOU DRUGSTORE.COM!!! I highly recommend shopping with drugstore.com, I will be shopping here quite often! One more thing, they let you use more than 1 coupon at a time! I want to THANK MR.REBATES for the "rebate" on my purchase too! With the 20% from my order that gave me a savings total of $46 on my entire purchase! I don't know anywhere else you can see savings like this!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by wendy

Great selection of products here with great prices. Shipping was fast and free. I shop here often and will continue to do so.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Point Reyes Chick

I love drugstore.com. They carry just about everything you need at decent prices. They always have a good deal of specials and sales and coupons. I like the way they remember what I have purchased in the past, so I can just 'click' and purchase. I have ordered a few things that were not delivered or were broken or smashed or leaking and they have always replaced them, no fuss, no questions asked. Their customer service are all clearly speaking and friendly, yet professional people. Perfect. Another bonus is the rebates that drugstore.com offers. I get a percentage of my purchases that I can use toward the next quarters purchases. I like the low "free shipping" amount. I do not shop anywhere else.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Angela

Awesome store! You can find everything here and even things you can't find anywhere else. This is one of the best online stores I have found, and they have fantastic prices.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Spokompton

Great deals and awesome selection! Thanks Drugstore.com.
Overall Rating: 5 / 10
Ease of Ordering: 7 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: 2 / 10
Reviewed by Bippie

Shipping is a continual problem with Drug Store.com. When they use the USPS orders take over a week to arrive. They won't re-ship until after 10 days from when order was shipped. Their customer service reps are resistant to reason and one young man was arrogant and dismissive when I requested to speak to a manager.

A very frustrating experience. If all goes well with your order, they are great. They've improved their packing; they have a good selection. But once you need to resolve something, you may as well turn around and talk to the wall you're sitting next to.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Himmie

Great online store. Posted rebate quickly on Mr. Rebates.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by PaulaH

I love shopping here. They have free shipping with orders $49 or more. I receive orders quickly. I Love reading the reviews before I buy.
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by jennifer

I will purchase from here again.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Beth

Love it and have shopped there many, ,many times. Love the freebies, discounts, free shipping, etc. Love the "drugstore dollars." Love how fast they ship. GREAT store!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Texas Shopper

I've shopped at this store for several years now, and have never had a complaint. I really enjoy the "freebies", coupons and discounts.

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