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Store Ratings
Shoebuy Ratings
Shoebuy Reviews
(91 Reviews)
Overall Rating
Shoebuy Reviews and Shoebuy Ratings
9.33 / 10.00
Ease of Ordering

9.59 / 10.00
Product Selection

8.90 / 10.00
Low Pricing

8.92 / 10.00
Customer Service

9.02 / 10.00
Rate & Review Shoebuy
 
Individual User Reviews for Shoebuy
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by susan

Their return program is the best I've come across. We ordered one size too large -just had to go online and could print out the return UPS label on their returns website. Then we could drop the package off at UPS the very next day. Truly it was no hassle, no questions asked, and the return postage was FREE!
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 9 / 10
Reviewed by Springpatch

The pictures on Shoebuy were very accurate and let me choose what I wanted from a very wide variety. Easy to shop, delivered to my house -- what more could I ask for? And they ship for free, both ways if needed (I didn't have to use this because the shoes were a great fit). This is my new shoe store.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by gansy

To explain the high marks. It is back to school time and every site I checked the kids size shoes in my grandsonís size were all picked over. They didn't have the popular styles left either and Shoebuy.com saved the day!!! Not to mention the Free Shipping and all!!! Since this is my first order (and not my last) I canít comment on customer service since I have not had to use them or have had any problems.

One request that I do have is for them to add some Nike to their line-up. Glad to do business with them.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by gansy

To explain the high marks. It is back to school time and every site I checked the kids size shoes in my grandsonís size were all picked over. They didn't have the popular styles left either and Shoebuy.com saved the day!!! Not to mention the Free Shipping and all!!! Since this is my first order (and not my last) I canít comment on customer service since I have not had to use them or have had any problems.

One request that I do have is for them to add some Nike to their line-up. Glad to do business with them.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Susan

I have bought from Shoebuy a few times in the past three years.
I have never had to return any merchandise, or had any problem with an order so I cannot rate that aspect of customer service.
I have been very pleased with the purchases I have made. The quality of shoe is great, and I have found the prices competitive. I especially like the sales which is when I have ordered and then have found exceptional buys.
Add the good buys to the fact that you get cash back by ordering through Mr. Rebates and you really have a good deal!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by SAHM

Love, love, LOVE Shoebuy.com. What a great website! There are always coupons available for added savings. Prices are great. Free shipping, free returns & their 110% price guarantee are added benefits to shopping with them.

If I had to list one negative, it would be that the shipping time may be slightly on the slow side, but for all of the other positives, waiting a little longer for my order is fine with me. Recommended!
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 8 / 10
Reviewed by Mindy

This is a great shoe site. The selection is good and the prices are great. The return time could be a little longer, but that's my only complaint. I recommend the site.
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: 9 / 10
Reviewed by Eleanor

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Matt

Ordering process was easy and delivery was fast. Product selection was very good - they sell much more than just shoes. If you sign up for a user account at Shoebuy, they will give you an extra 10% off (in addition to the MrRebates amount AND any coupon codes you may have!). Can be combined for great savings.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Judy

The Shoebuy.com website is very easy to navigate. The selection is excellent and the pricing on their products is very good. They have frequent sales which make the prices even more appealing. Customer service is great and the shoes I order get to my home in a very timely fashion. Returns are also not a problem. Overall, I think Shoebuy.com is one of the best websites to go to when you need a new pair of shoes!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Susan

A couple of months ago, I placed an order with Shoebuy.The items were too big, so I sent them back & requested an exchange for something else. They sent me the same items that had been in the original order.They credited my account quickly when I returned the 2nd order and gave me a fantastic discount on future orders. This is the first place I look when I'm looking for new shoes now.

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