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Store Ratings
Shoebuy Ratings
Shoebuy Reviews
(91 Reviews)
Overall Rating
Shoebuy Reviews and Shoebuy Ratings
9.33 / 10.00
Ease of Ordering

9.59 / 10.00
Product Selection

8.90 / 10.00
Low Pricing

8.92 / 10.00
Customer Service

9.02 / 10.00
Rate & Review Shoebuy
 
Individual User Reviews for Shoebuy
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by .

Fast, accurate, and representatives are available for assistance.
Overall Rating: 5 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 10 / 10
Customer Service: 4 / 10
Reviewed by E. Green

I've placed 3 orders total through Shoebuy.com. 2 of them were for items that ended up being out of stock, but I wasn`t notified until about 10 days later each time. This last time I'd emailed customer service to get an on the order and they told me that it should be shipped within a couple of days and that they'd forward me tracking info when available. Way to give a generic response and not even check! I did have one good experience with them where the item came in a timely manner and wasn't out of stock.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by BKSA

I have only bought "croc's " from Shoebuy, and have been looking for another pair in a different color and they have not had them. I wish their selection was bigger, but other than that itís great. Between the great prices already offered and the cash back with Mr. Rebates it is the best place yet to buy shoes.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Luigi524td

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by pwrmyth

With a 12% rebate, coupons, no tax and free shipping, what's not to love? Ordering is simple and I received an email notifying me of shipment within 24 hours. I was stunned. They may not have every selection in every size, but that seems fair considering the discount.

I now look to Shoebuy first when considering any shoe purchase. Give them a try. You won't be disappointed!
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by klraver

The wholel process was very easy and painless. There was a great selection to choose from in all styles. I was truly blown away by the pricing. I found a pair of shoes for almost $70 less than a pair that I had just tried on that same day at a local department store - almost half price - add free shipping and you can't ask for more than that!
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by CPK

Great place to shop, although product selection is limited compared to other sites.
Overall Rating: 4 / 10
Ease of Ordering: 7 / 10
Product Selection: 5 / 10
Low Pricing: 8 / 10
Customer Service: 3 / 10
Reviewed by anneyl35

They held my order and then called me to reduce it because I had returned too many shoes in the past. I would have rated them much higher had they not done this. Zappos charges more for same shoes but has much better selection, better website info, faster shipping and infinitely better customer service.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by Tracy

Quick shipping and good coupon codes available.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Lisa

Shoebuy is a fantastic site for shoes. I have an odd size; Shoebuy has a very wide range of sizes in most of their shoes. The prices can't be beat, and returns couldn't be easier. Highly recommended.
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by BS

Great deals, great rebates, good selection.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by kkv123

I'm delighted to recommend Shoebuy.com. I purchased three pairs of shoes, all of which were cheaper at shoebuy.com than elsewhere. I returned one pair with no problem at all. A free return label was provided with my shipment. I attached it to the box and handed it to a UPS driver. What could be easier? The resulting credit was processed in the days, which is faster than the other two online stores from whom I've purchased shoes.

Shoebuy.com is now my shoe store of choice!
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 8 / 10
Low Pricing: 7 / 10
Customer Service: 7 / 10
Reviewed by aytamga

I love this store. I've never have a problem with receiving an order or placing a return. With a growing daughter and an ever changing foot size, I love to be able to guess at what size I need, and if it doesn't fit being able to return it at their expense. I love their free ship/free return ship policy and the frequent shopper policy saved me lots of money already!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by Michelle

I have placed several orders with Shoebuy.com in the past few years. I have always enjoyed excellent customer service with this company. Returns are always easy and prompt. They guarantee satisfaction and they mean it. Shoebuy has a huge selection of styles and sizes. By taking advantage of their online coupons, free shipping and free returns, the value is always there for the customer. Thanks! This is one of my favorite places to shop.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by kellyval

Shoebuy was super speedy delivery (shoes arrived within 5 days, including the weekend). The price on the shoes was Excellent. Shoebuy gave me an additional 10% discount because it was my first order, in addition to the coupon I used so saved me nearly $20 on the shoes. Selection was very plentiful and prices were super.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 6 / 10
Customer Service: 9 / 10
Reviewed by Sue

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Jean

I have been shopping at shoebuy.com for a couple of years. They have the best prices and you get free shipping and free returns which is fantastic. They usually have an additional discount code that can be applied towards your purchase and along with the rebate, you end up saving another 20-25%.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by iamt2u

I have a hard to find shoe size and I have never had a problem finding shoe from this company. There shipping is free and fast. There have and excellent selection of brand name shoes. I highly recommend this retailer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by gwendolyn flowers

Great discounts and savings.
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 9 / 10
Reviewed by celtic colleen

This is the best place for ladies who wear narrows. No other store or site offers such a selection. They also have great bags. No shipping or fee for returns--you just can't go wrong. And they have coupons all over the web, so you can usually get at least $5 or 15% off.

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