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Store Ratings
Shoebuy Ratings
Shoebuy Reviews
(91 Reviews)
Overall Rating
Shoebuy Reviews and Shoebuy Ratings
9.33 / 10.00
Ease of Ordering

9.59 / 10.00
Product Selection

8.90 / 10.00
Low Pricing

8.92 / 10.00
Customer Service

9.02 / 10.00
Rate & Review Shoebuy
 
Individual User Reviews for Shoebuy
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 9 / 10
Reviewed by JMo

Price match doesn't apply at other site I shop frequently. Great additional member discount on top of regular sales, promotion codes, AND great cash back on mr rebates
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by barefootbootcamp

Perfect on all accounts except they did not have size in color I wanted which I found odd in a new release trail shoe. Takes a while for shipping but so is life for free :>
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by shoeshopper

No comments entered by reviewer.
Overall Rating: 8 / 10
Ease of Ordering: 7 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: 8 / 10
Reviewed by olaola

I bought a down jacket from shoebuy.com, the quality is ok, but the shipping is really very slow, I called three times to customer service to ask about the order status, every time they told me, my package will be shipped shortly, but at the end, it took 10 days to get the shipping notice.
So I will not recommend this site if you like fast shipping.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 7 / 10
Low Pricing: 4 / 10
Customer Service: N/A
Reviewed by Miss Dine

This website was just okay for me.

I am a shoe addict, and the choice of products available was not to my personal taste.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by marnster

The site is easy to navigate with comparable prices to any other store on-line. However, shoebuy edges out the competition by regularly sending out coupons which are applicable to almost everything on their site. Of course the free shipping/free return shipping is a great bonus when shopping for shoes on-line. Plus, my order was processed and received within 1 week of ordering.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Marisa

I shop at Shoebuy all the time. I love the free shipping both ways most of all! There is a great product selection, and I can always find coupons.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by SAM

N/A
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by SBUY

ShoeBuy.com offers a 12% rebate which is awesome. Use the coupons to receive $20 off a $50 purchase. No sales tax and free shipping both ways! You really have no reason to buy in a store when online offers you a HUGE discount.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by djv

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Shelbelle

I have ordered from ShoeBuy twice now. Both times have been a very pleasurable experience. My packages were delivered in a timely manner and wrapped very securely., I appreciate an occasional bonus promo discount, such as on a holiday weekend., Keep up the good work.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 4 / 10
Customer Service: N/A
Reviewed by MelW

Great experience. Shoes arrived in great condition and on time. The prices are a little high. When I received my shoes, the price tag was still on it and it said $28, but I was charged by the website $32. I bet if I did my research, I could have found them for $28, but $4 for shipping isn't that bad! A little disappointed, but I love the shoes.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by ps

I love this store! They have great bargains. Returns are so easy!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by EG

Navigating the website was easy. There are so many shoes on this site, I can't imagine not finding something you would like. I love the free shipping and returns.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 7 / 10
Customer Service: 10 / 10
Reviewed by gr8danemomma

I purchased shoes from this site and was amazed at the fast shipping. The shoes I ordered did not fit so I had to return them. The return process was very simple and did not cost me a cent with the free shipping. I will use this site again in the future.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Sue

I just purchased a satin purse and a pair of sandals for a wedding. The packages arrived very quickly and the items were wrapped carefully. I may return the shoes, but the 60 day return policy is great. Also the shipping and the return shipping are free.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by CurlyGirlCA

I've bought shoes several times from Shoebuy - in fact, I've had to send a pair back for a manufacturing defect and customer service was easy and helpful.

It would be nice if it was overnight shipping but if you can find what you want - it's cheaper than other etailers.

I will continue to purchase shoes from Shoebuy.com. Mr. Rebates makes the process even better - spending money to save money!
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 5 / 10
Low Pricing: 8 / 10
Customer Service: 9 / 10
Reviewed by Joyce

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Alice

Fair price, free and fast shipping, great product. Loved ordering shoes from Shoebuy and will order again in the future. Price made my decision to buy here. Shoes were much higher on all other sites.
Overall Rating: 1 / 10
Ease of Ordering: 2 / 10
Product Selection: 3 / 10
Low Pricing: 5 / 10
Customer Service: 1 / 10
Reviewed by thediva

The worst shoe site I've ever purchased from. I spend a small fortune on shoes but won't be back here. I loved the shoes I got, but they were too big. I sent them back for a smaller size, but they returned the original ones saying they were scuffed. They only were tried on and wood floors may have lightly scratched the soles (visible by microscrope really).
Go to Zappos.com to shop. They have the BEST customer service and the fastest shipping I've EVER seen. I wanted to try another place and had a coupon, but not worth the minimal savings for minimal customer service.

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