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Store Ratings
Best Buy Ratings
Best Buy Reviews
(38 Reviews)
Overall Rating
Best Buy Reviews and Best Buy Ratings
8.34 / 10.00
Ease of Ordering

8.82 / 10.00
Product Selection

8.92 / 10.00
Low Pricing

7.32 / 10.00
Customer Service

7.68 / 10.00
Rate & Review Best Buy
 
Individual User Reviews for Best Buy
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by nixsmom

I got a really good deal on a computer. I thought it was the best price I could find. I also bought a printer and the website was easy to use. Good experience
Overall Rating: 7 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 5 / 10
Customer Service: 10 / 10
Reviewed by Mr. Setaber

I usually like to give 10 ratings, but Best Buy its a 7 from me mainly because of their pricing. In this day and age of pricing competition from online giants like Amazon, only people who are not internet savvy or anxious people who want their product immediately buy from Best Buy's brick and mortar stores.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 9 / 10
Low Pricing: 6 / 10
Customer Service: N/A
Reviewed by John S.

Best Buy is a decent store. They have great product selection, but their prices are expensive. The trick is to shop their during their sales. I bought a $100 UPS battery backup system for $50. You just have to shop smart.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 9 / 10
Reviewed by once upon a time

Best Buy is a really good store, I really like their in-store pickup options. it is really nice if you are a silver premium member, because they offer free shipping. They shipped very quickly. They have very good customer service, and they have pretty decent prices. I really like going to the store to try out new products I really hope they do not go out of business like Circuit City, because they are really great for testing out products before buying them.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by scarecrow52

LOVE Best Buy - especially with their move into gaming - they are giving Gamestop a run for their money!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by parabolic

Preordered some video games online 6 hours before the release date. Showed up at the store for the midnight release party and sure enough, my games were reserved and ready for my pickup. Good service!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by marisa

I placed an order on Black Friday and got great prices. I had the items shipped to my house, and received them very quickly! Very happy!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by mums

I bought my printer at Best Buy online and picked it up at my local store. Everything was easy and fast. In fact, I didn't pick it up fast enough for them, so they sent me a few e-mail reminders that my package was ready and waiting. Ordering was painless too, and they have a huge selection and good sales.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 8 / 10
Reviewed by limsbabe

I order from Best Buy online almost monthly. They have a very quick processing time and a quick ship time. I have never been disappointed with them or their products. Lately, I think they are getting more price competitive as well. I have also used their pickup in store option, and it's great. Once your order is ready, they notify you, so there is no wasted trip to the store if they don't have your item!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by sovereign120

I ordered a phone online and had it shipped directly to my local store. I was able to pick it up that same day. Everything was done super fast.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 9 / 10
Reviewed by awittes

Great price for laptop that included a free all in one printer....a gift for my niece. Ordering online for in store pickup saves money...but not really a lot of time.... Had to stand in line at counter for internet order pick up.

Great value.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 8 / 10
Reviewed by aken4

Bestbuy.com is a great place to shop online. I needed a last minute xmas gift and didn't want to pay for expedited shipping that wasn't guaranteed, so I used the Instore pickup option. While I would rather it come to me, there is a location close to me to pick up at.
Overall Rating: 1 / 10
Ease of Ordering: 1 / 10
Product Selection: 10 / 10
Low Pricing: 5 / 10
Customer Service: 1 / 10
Reviewed by rachel60641

I ordered a dvd from them and their checkout picked up an old address where I had previously sent a gift a few years ago. Even though I have placed several orders since and had them delivered to my home. This wrong address was set by best buy as a default. I entered my address but when the e-mail confirmation came a couple of minutes later the wrong address was listed as delivery address. I called within 5 min. of placing order but was told it had already shipped! Not possible. I was told to contact the person it went to and ask them to give it to me even though I explained it was a 14 yr old in another state. They wouldn`t let me speak to a supervisor. They said sorry but too bad there was nothing they could do! They charged my gift card so I have no recourse and will never buy from them again!
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 5 / 10
Customer Service: N/A
Reviewed by loumay

Online ordering was especially easy. Fast delivery and free shipping offered at intervals. Would definitely order again.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by JENNY

I recommend Best Buy for great deals on electronics, and ease of ordering online. Everything went smoothly from the beginning to the end. I paid for the items online, and then went to pick them up within 30 minutes of order confirmation. We had no problems picking them up at the store, with very little wait. I highly recommend this service especially around the holidays, so you can be assured that you get the present on time, and you don't have to pay shipping charges.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Rizz

Bought an item online on the Black Friday weekend for the in-store price. Saved a trip to the store and avoided the holiday traffic. I have no doubt the item would have been sold out by the time I got to the store. Good price and experience.
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Nancy

Best Buy shipping was super fast. Easy to use online ordering.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: 9 / 10
Reviewed by tatertodd

I have ordered from this website numerous times and have had no problems with them. It is convenient for me because I can order and pick it up at the stores since there are a couple of them within driving distance from my home. Returning items is also easy to do. Somewhat of a drawback is the site does not carry many items that are currently on the market, they only have selected name brands and models.
Overall Rating: 6 / 10
Ease of Ordering: 7 / 10
Product Selection: 6 / 10
Low Pricing: 4 / 10
Customer Service: 7 / 10
Reviewed by lihang

Best Buy is truly not a best buy for bargain hunters. Why? It's because its prices are normally the street average. Of course, you could price match the lower price but that's truly complicated. Best Buy is for quality of goods but certainly not the best price in the town.
Overall Rating: 7 / 10
Ease of Ordering: 7 / 10
Product Selection: 8 / 10
Low Pricing: 5 / 10
Customer Service: 5 / 10
Reviewed by vijoyp

This is not the best place to stop, and definitely NOT the "best buy" if youíre smart and look around a little on some major online-only sites. They had a promotion on their website that had me add an item to my cart and then add the promotional item to my cart for a discounted price, but it did not work. I called customer service and they told me that I was probably doing it wrong, but they also had the same problem and told me to order something else. I mean, they could have just adjusted the price on my cart instead??? So I did order something else, this order. I donít really like this site and would prefer to shop in store anyways. Even if you order something online and go in store to pick it up, they donít have it ready immediately and actually go to the store floor to get the item for you. I could do that myself. They have a good selection of electronics that is about it. They could do better, they used to in the past, but now Iím not sure.

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