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Store Ratings
American Eagle Outfitters Ratings
American Eagle Outfitters Reviews
(19 Reviews)
Overall Rating
American Eagle Outfitters Reviews and American Eagle Outfitters Ratings
8.47 / 10.00
Ease of Ordering

9.05 / 10.00
Product Selection

8.95 / 10.00
Low Pricing

8.11 / 10.00
Customer Service

7.82 / 10.00
Rate & Review American Eagle Outfitters
 
Individual User Reviews for American Eagle Outfitters
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by Crystal

No comments entered by reviewer.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 8 / 10
Reviewed by ammccott

Their clothes fit amazingly. I have shopped here for almost 10 years and there really is no better clothing company.
Overall Rating: 9 / 10
Ease of Ordering: 7 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: 7 / 10
Reviewed by dan

No comments entered by reviewer.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 9 / 10
Reviewed by Maggie

AE always have a good deal on clearance items. And have fast delivery, their cloths are face to younger people and the prices are cheaper then Hollister, I'm very enjoy the rebate from Mr. Rebates on my AE orders.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 9 / 10
Reviewed by olaola

AE offers a lot of selections with a fair price, but the quality is not so good. I recommend you buy it when it goes to clearance. I like the $4.95 boxer in clearance section, and if you can find a coupon, that is a very good deal. I bought 6 of them one time.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Mel

American Eagle has a great selection of clothes. When you catch a sale they always have great prices. Shipping is fast, and you can usually find a coupon too.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 9 / 10
Reviewed by katpyt

You can get some great deals when combining free shipping or percentage off clearance items, although sizes may be limited. Overall, very satisfied with this site.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Heather

No comments entered by reviewer.
Overall Rating: 1 / 10
Ease of Ordering: 7 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: 1 / 10
Reviewed by SUX

Sent my shorts WITHOUT the belt as shown. Called customer service and was told to "just return the shorts to the closest AE store or ship it back." I asked them why I couldn't just get the belt shipped to me or a credit off my shorts? They told me they could ship another belt but I had to pay for it!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Jeremy

Vast selection of apparel and lots of cheap clearance items. I've ordered dozens of times from American Eagle and never had a single problem.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by tengtaylor

Great products, fast delivery, and convenient paypal options. I love how their shirts are always long enough to meet with my jeans, so my stomach is never shown. Everything always fits me perfect.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: 8 / 10
Reviewed by Jeans Lover

I love their jeans and usually only shop the clearance items for the best prices since the normal prices are a little more than I'd like to spend on clothes. One complaint I have is that you are only allowed to use one coupon code per order, which is a little annoying. The best deals are when they offer their free shipping promotion and you use a coupon code for clearance items. It's also pretty easy to get an exchange or refund since you can do it in store and avoid the shipping fees.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Craig

My order came very quickly. Everything I ordered was correct. Plus, I used holiday promotions through Mr.Rebates.com to get 4 polos and 2 necklaces for only $65 plus shipping. EXCELLENT DEAL!
Overall Rating: 7 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: 5 / 10
Reviewed by Tracy

These are the only jeans that my children will wear. The bad thing is that you can only get there sizes on the web store. Also, do not be in any BIG HURRY if you use standard shipping. Customer service has told me something different everytime I have called them checking on shipping. Twice, it has taken well over the estimated time of arrival. Otherwise, the clothes are fashionable and well made.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Pueblomom

Great store for kids and juniors. Nice that you get emails notifying you of specials and clearance items. Very clear pictures and information about each item. Very nice website and will probably go to their store also.
Overall Rating: 9 / 10
Ease of Ordering: 8 / 10
Product Selection: 10 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by Christy

I can find sizes that I normally can't find in store at ae.com. They have a great website that is easily navigated.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 4 / 10
Customer Service: N/A
Reviewed by Tara

I purchased two gifts for my son and he loves American Eagle clothing. I really appreciate the discount and wait until the discount is available before purchasing something online. I appreciate the rebate from Mr. Rebates on my purchases.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 7 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by javajunki

American Eagle is my favorite trendy designer clothing store for younger people. Their clothing is always the "in" style, with prices slightly cheaper than Abercrombie and Hollister. However, whether I am shopping in the physical store or online, they inevitably are out of stock on popular items. As in all of these types of stores, the product selection is limited, but I still think they offer the nicest products at the best prices of these popular designer stores.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Angela

No comments entered by reviewer.
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