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Store Ratings
Shoes.com Ratings
Shoes.com Reviews
(52 Reviews)
Overall Rating
Shoes.com Reviews and Shoes.com Ratings
9.37 / 10.00
Ease of Ordering

9.60 / 10.00
Product Selection

8.79 / 10.00
Low Pricing

8.33 / 10.00
Customer Service

9.29 / 10.00
Rate & Review Shoes.com
 
Individual User Reviews for Shoes.com
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by jade

No comments entered by reviewer.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by stephanie dopp

This is a great store. I used to shop at Zappos but they no longer participate with Mr. Rebates. The shipping was fast and the selection was great!
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 5 / 10
Customer Service: N/A
Reviewed by Misti

Great return policy and selection of shoes. You can't go wrong with this site!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 5 / 10
Customer Service: N/A
Reviewed by Sarah

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by G

Prompt shipping with good pricing. Look for holiday specials - good sale prices. A great selection.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by lina

On this website I found expensive high quality runner's shoes on sale half of the original price and they carried my size. There is also a reason to shop when you don't pay for the shipping and even returns are free. Getting 12% cash back from Mr. Rebates looked attractive to me too.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 6 / 10
Customer Service: 9 / 10
Reviewed by JH

I have ordered from Shoes.com many times and have always been satisfied with their service. Orders are shipped out promptly and their return policy is fabulous. Most pricing seems to be in the MSRP but watch for coupons and the Saturday Sales.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Gen

Quality shoes at fair prices, and free shipping too!! They make it so-o-o-o easey to order and return their merchandise. The customer reviews give you accurate descriptions of the shoe and how it fits. Great pictures and close-up views of the shoes so you see what you are buying with great detail.

And if they don't fit, or you don't like them, you can easily return them at no cost to you! The post office will even pick them up at your front door!
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 6 / 10
Customer Service: 8 / 10
Reviewed by ji

A good experience.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by GS

I had an excellent experience when placing my first order. Product selection is great. The website is very user friendly. I look forward to placing more orders with Shoes.com Thanks!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by BLU

Shoes.com has a great selection of shoes/brands. I did some shopping around for price comparison purposes and, in general, their pricing was cheaper. I love the free shipping! Also, they picture each shoe at several angles and that is a great feature when shopping online.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Lisa Futterman

I love that you can easily return shoes that don't fit or aren't right for some reason. I had a great experience and love the shoes I bought. I would shop at Shoes.com again.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 7 / 10
Customer Service: 10 / 10
Reviewed by Natalie

No comments entered by reviewer.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by Mel

I am on my feet for long periods of time for my job. I like that I can order a pair of shoes, which I have heard are a good brand for people who are on their feet. If they don't fit, I can send them back. I have bought a certain brand before and like the style and comfort, so I wanted to find them again. This store was the only one I could find that carried the brand and a style that I could wear for my job.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by tyty472

They have a very wise selection of shoes. Their website is very easy to search by style, color or heel height. Most of the times you get free shipping and with already discounted prices, free shipping plus a 12 % rebate through Mr. Rebate.com, my purchase was a really good deal.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by SHIPPIES

This store has a wonderful selection of shoes. They also have great sales and good buys with Mr. Rebate coupons. I have had to return a couple of pairs of shoes and have not had to pay for return postage. My purchase price was returned very rapidly. They are great!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Becky

I love this way of buying shoes! This is a great site with a fabulous selection. My shoes came fast and this site had the best price on the Sam Edelman’s I was buying. I will continue to shop at Shoes.com!!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Laura

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: 5 / 10
Reviewed by CC

No comments entered by reviewer.
Overall Rating: 8 / 10
Ease of Ordering: 7 / 10
Product Selection: 8 / 10
Low Pricing: 6 / 10
Customer Service: N/A
Reviewed by Debi

I enjoy shopping here. Shoe.com has excellent brand names. If you know your size in a particular brand, then this is definitely the store for you. No shipping charges, and although I get taxed because I live in one of the non-exempt states, I would pay it at the shoe shops in the mall here, too. So, I just sit at my computer and shop. Eccos, Uggs..just what I need for my worn out feet and I didn't have to go out and fight the holiday crowd to get them.

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