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Store Ratings
Brylane Home Ratings
Brylane Home Reviews
(14 Reviews)
Overall Rating
Brylane Home Reviews and Brylane Home Ratings
8.50 / 10.00
Ease of Ordering

9.50 / 10.00
Product Selection

8.14 / 10.00
Low Pricing

8.71 / 10.00
Customer Service

7.90 / 10.00
Rate & Review Brylane Home
 
Individual User Reviews for Brylane Home
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Brown53

You can always find something unique and useful. I have been buying from Brylane Home for many years.
Overall Rating: 7 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by More

I think you can find some good deals; if they don't run out of stock first. I am still waiting for my purchase. I am excited to receive it. It has been a week, it should be here soon.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Viktor Kipen

The delivery was prompt and fast. There was some minor problem which was resolved efficiently by customer service. I will recommend this company to my friends.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 9 / 10
Reviewed by robert

Clearance items tend to go fast so make sure you check out fast.
Overall Rating: 7 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 6 / 10
Reviewed by Frankie

I ordered a roll arm bench for the bedroom. I found the product easily enough and understood the s/h charges. But the coupon codes I had received from Brylane did not work properly on their website. I called customer service and they said they would try to fix the problem quickly. They did but I had to call back to get them to respond. Overall I had a positive experience and the rebate from Mr. Rebate will help make the total cost of the item more competitive.
Overall Rating: 7 / 10
Ease of Ordering: 7 / 10
Product Selection: 4 / 10
Low Pricing: 7 / 10
Customer Service: 2 / 10
Reviewed by PowerPuffGirl

Several items I wanted were either discontinued or apparently out of stock. I am not definite about their status because, when I asked customer service why I was unable to order these items, I received answers that were non-responsive to my question. They responded as if I were trying to add another item after I placed my order, instead of my trying to order the items in the first place. One item I ordered will not be shipped until January (01/14/2006 according to them, instead of 2007). The selection of items is ok, and it is easy to order if the item is in stock, but the customer service representative staff is incompetent.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by RUSSELL

Brylane Home has great prices and coupons that can be used to get good prices. They have good shipping rates to Alaska. I bought a lot of items at their site that I could not have gotten anywhere else for such prices.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by urban bohemian

I'd seen a single product on their site a few weeks back and at the time didn't check to see if Mr. Rebates offered a discount with their store. I finally decided to treat myself and the 3% rebate didn't hurt.

Their site was easy to navigate if you know exactly what you're looking for, but browsing through their sections is a little slow and trying to find items in their sale/clearance section even slower.

Overall, I had a good experience with them, one thing I found hard to find was their shipping method. They have an entry on their help page for "shipping method" but it doesn't tell you who the shipper will be. This is important to me as I live in an apartment in Washington DC and there's no front desk to accept packages. Still, with a UPS or USPS tracking number, I shouldn't have any problems getting my shipment and I'm looking forward to it!
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 10 / 10
Customer Service: 9 / 10
Reviewed by babyko

Iíve ordered from Brylane Home site many times and found them to be a real time saver when shopping for entire home things and 9 times out of 10 their quality has been excellent.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Maggie

I have ordered several times from this site. I only had a problem once when I received the wrong item. I called customer service and they shipped the correct item immediately.
Overall Rating: 6 / 10
Ease of Ordering: 9 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: 3 / 10
Reviewed by Kim

I didn't receive instructions for a large item I purchased. I called and emailed several times requesting the instruction. I was told each time that it was in the mail. After waiting 2 months, I had to call the company to get a return label to send the item back. I had to pay the shipping even though it was their fault I didn't receive the information. No sorry for waiting and calling. I really wanted them item but I couldn't get anything but excuses from the company.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by frankbd

Placed order online with no problems at all, and was able to check out the site very quickly. An excellent site for browsing and placing orders for desired items promptly.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by js

I bought a set of ceramic bowls that I had been wanting. They were $35 - the cheapest than anywhere else. Brylane had a 50% off coupon and they were 16.99! The selection is not very good and some of their items look cheesy, but if they have what you want they can be great. Ordering is a cinch.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Loretta

I love Brylane Home. All of their products have been shipped quickly. Their products are nice and they are at resonable prices. Their customer service is one of the best.
Enjoy the Savings!
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