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Store Ratings
Lands' End Ratings
Lands' End Reviews
(36 Reviews)
Overall Rating
Lands' End Reviews and Lands' End Ratings
9.22 / 10.00
Ease of Ordering

9.47 / 10.00
Product Selection

8.69 / 10.00
Low Pricing

8.14 / 10.00
Customer Service

9.77 / 10.00
Rate & Review Lands' End
 
Individual User Reviews for Lands' End
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Brown53

Good quality products. I like that they carry plus size items. The quality and durability make up for the price.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by simon

I am in love with the Lands End wrinkle free shirts. These shirts are amazing, and true to what they are described as. I strongly recommend Lands End to all who are looking to look their finest.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by katpyt

I receive many free shipping off when you sign up for emails then go through Mr. Rebates for even more savings. Good quality clothes!
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Heather

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Bear

Excellent quality and good customer service.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by jan007

Love everything about Lands End. Whole family wears their clothing. The best thing they offer Free Shipping very often, have great sales and carry Plus size clothing for children. My daughter is above average in height so it is also great that they hem for free. It is very hard to find pants for a 10 yr old that is 5'4" so the free hemming is wonderful.

Also great styles for me and my husband.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by melody

I love their shoes, they are really comfortable. Also like their t-shirts, although I wish they made them a little longer. Love the fact that I can return an item to the local Sears store. This make it really convenient for exchanges too.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by DBak

Great high-quality clothes! Items sometimes out of stock in colors/sizes, however they do give an accurate ship date. Deals lately, and often ship for free.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by Sue

Clothing at Lands' End is of excellent quality, however I have had to return several items because the clothing runs large, tops too long, sleeves too long, etc. This gets expensive because the buyer pays quite a bit for return shipping. Shipping is quite fast, but takes a long time for a refund to appear in your account.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Michele

Quick shipping and delivery. Merchandise may appear pricey compared to similiar items in stores - but the clothing wears well and holds up after many washings. Can get excellent deals during their sales and close-outs.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by ME

This was my first Lands' End purchase and it was great. I will definitely buy again and their quality is great.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 6 / 10
Customer Service: N/A
Reviewed by shopping granny

I love shopping at Land's End for my grandchildren!!! The quality is excellent, and they ship really fast. If a product should not hold up as expected, just return it for a new one (it does not matter when you purchased it). Land's End just wants you to be happy with their products! My overall rating was a 9 because I wish they had more SALES on coats (real markdowns).
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 5 / 10
Low Pricing: 7 / 10
Customer Service: 10 / 10
Reviewed by Moncia

Lands End still relies heavily on its catalogs. So sometimes when I wanted to buy something online that was in their catalog, they were sold out. This has happened more than once. Other than that, their quality is superb for the price, and I have always been happy with their products. Their customer service is top notch, and it's very easy to return something (even though they charge you).
Overall Rating: 9 / 10
Ease of Ordering: 8 / 10
Product Selection: 8 / 10
Low Pricing: 7 / 10
Customer Service: 9 / 10
Reviewed by ALINA

I like the fact that they have big varieties of clothes. They have good prices and good quality products. I will certainly recommend this store.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by CrazyDreamer

I love Lands' End! The quality of their products is excellent and the return policy can't be beat. I think their pricing is very reasonable for the quality that you receive. I bought a relatively inexpensive attaché case that lasted for many years of very hard use. Their men's shirts are fantastic and I also buy many of my shoes and jackets from them. I couldn't be happier!
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Marcia

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by odinrose

Lands' End has the best customer service around. A real person answers the phone when your call! All of their products are basically guaranteed for life. Their prices are great, especially considering that the clothes and other items are of high quality.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by Jodi

Overall Lands End is a decent website. They offer lots of sizes including petites which is not always easy to find. The clothing isn't always the most "hip" but it is well made.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 7 / 10
Low Pricing: 4 / 10
Customer Service: N/A
Reviewed by javajunki

Lands' End has always been a reliable store and seems to be continue to be even as they are now owned by Sears. Their outdoor merchandise is always of high quality and lasts indefinitely. Although they often seem pricey, you get what you pay for from them!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by rdmartha

I love Lands End!

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