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Store Ratings
Barnes & Noble Ratings
Barnes & Noble Reviews
(42 Reviews)
Overall Rating
Barnes & Noble Reviews and Barnes & Noble Ratings
9.45 / 10.00
Ease of Ordering

9.43 / 10.00
Product Selection

9.31 / 10.00
Low Pricing

8.14 / 10.00
Customer Service

9.67 / 10.00
Rate & Review Barnes & Noble
 
Individual User Reviews for Barnes & Noble
Overall Rating: 8 / 10
Ease of Ordering: 7 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by unknown

I purchased the NOOK in December. I use BN.com all the time and this site is so easy to get around. I get so comsumed for hours. It is so easy to order and download you ebooks to the NOOK too.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Marisa

I have ordered from Barnes & Noble many times. They have a huge selection of books and movies. The site is easy to use. I can usually find a coupon and get free shipping which is great! As long as they are not back-ordered, the items ship very quickly.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 7 / 10
Customer Service: 10 / 10
Reviewed by Lori Dawn

This is a site that any lover of books must go to. All you have to know is the smallest detail to find the correct book. They have so many links that connect you to anyplace you want to go. My Favorite!
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by limsbabe

Barnes and Noble online is great! Their prices are usually cheaper online than in the store, so if you don't mind waiting, it's a great deal. They also offer free shipping on orders over $25.00. They always offer a great selection. It's a great online book store.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by SmokieBear

Odering from B&N is so easy and with free shipping on a $25 order, it can't be beat. I almost always can find what I am looking for. This is as good as going to a store and twice as easy.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by MelW

I ordered a gift card as a gift. I was even able to personalize the card that held the gift card. It came right on time. Would buy again!
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by EG

The website is great to use if you know exactly which book or author you want. If you are just browsing, it is easier to go to the store. Checkout is easy and shipping is quick.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 1 / 10
Customer Service: 9 / 10
Reviewed by Comic Lover

I knew exactly what I was looking for and it was fairly easy for me to place my order and obtain my item. Excited by my purchase regular delivery is timely. It's well worth the effort.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Weedo10

This may be the best place to buy books online other than Amazon. Join the member club and you will enjoy 10% percent off every purchase. Add in one of the frequent coupons and your discount will stack. It's my number one place for books.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Kara

I love B&N for all my book needs. The best place to check is the "bargain bin". I bought my siblings about 20 books for less than $100 for Xmas out of this! The shipping is so fast and free shipping over $25, and is why I continue to use them. They are much more reliable than Amazon for when you will get the package. My only complaint is that my recent order for some reason took longer than usual to process, but I will not hold this against them at this time unless it happens again.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 7 / 10
Customer Service: 9 / 10
Reviewed by bibione

I love their fast delivery and easy selection of books. I appreciate the posted reviews from other customers.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 9 / 10
Reviewed by Tina

As a B&N member, I've enjoyed great discounts off my purchases. B&N also offers good international shipping rates. Great shopping experience!
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by bravewind

I've always found orders to be shipped quickly and any problems easily solved with a return to a local store. Their yearly membership also helps with the lower price and additional discounts with cash back sites or credit cards.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Heather

The prices are very good. I order from them all the time.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Michele

It's much easier to order on-line than to go to the store and wait for service and check-out. Product was delivered promptly, and packaged correctly. Try to use B&N discounts or their frequent buyer card - help to save some extra money.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Dee

Their site loads quickly, is easy to use, and in-stock items ship immediately with extremely fast shipping notification. Will definitely use very often.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by aken4

Barnes and Noble is a great place to shop online. They have a wide selection of media, good prices and great sales. You can save more by becoming a b/n member.
Overall Rating: 9 / 10
Ease of Ordering: 1 / 10
Product Selection: 10 / 10
Low Pricing: 5 / 10
Customer Service: 10 / 10
Reviewed by Joan

The ability to order online was a problem as they were having problems with their systems. Had to redo it several times. When I called customer service they appeared not to be surprised that their system was having problems. Hope this was just an isolated incident.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 6 / 10
Customer Service: N/A
Reviewed by JENNY

I was very impressed with the ease of ordering from Barnes and Noble.com. I think the prices were fair, but some of the music items were higher than what I was wanting to spend. I did manage to find an online code, as well, to use with this order, so was pleased with that. I also am very satisfied with their fast emails, and fast shipping. I would recommend this store.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by brandy

Barnes & Noble store is one of the most trusted stores for purchases. Your books come very fast, and ordering online is super fast. I recommend them to all my friends.

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