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Store Ratings
Overstock.com Ratings
Overstock.com Reviews
(223 Reviews)
Overall Rating
Overstock.com Reviews and Overstock.com Ratings
8.72 / 10.00
Ease of Ordering

9.09 / 10.00
Product Selection

8.36 / 10.00
Low Pricing

8.60 / 10.00
Customer Service

8.02 / 10.00
Rate & Review Overstock.com
 
Individual User Reviews for Overstock.com
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Sheila

My order was shipped quickly but part of it was wrong. I contacted them and they were great in correcting the mistake. I didn't have to do anything but print a return label and put it on the package. My postman picked it up and a replacement was sent to me UPS within a couple of days. I love ordering from Overstock. Great products!
Overall Rating: 9 / 10
Ease of Ordering: 8 / 10
Product Selection: 9 / 10
Low Pricing: 6 / 10
Customer Service: 8 / 10
Reviewed by nickle1

I really do love Overstock. Such good deals to be had!! Just this past time had trouble ordering online. Service Representative assisted me in ordering product via phone.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Seren

My first order with Overstock.com needed to be returned - the duvet cover wasn't the size that was listed on the website. I called them, they sent a return postage paid mailing label, and I had my refund in no time. When I placed my next order, I was shocked to see they had given my account a rather nice credit for my inconvenience!

Since then, I have placed several orders, and all have been keepers. Their prices are great, service and customer service terrific.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: 7 / 10
Reviewed by Dan

A pleasant experience with great ease in the ordering process. The shipping prices are excellent even with big ticket items and the deliveries are very timely, normally 3 business days. The selection is not the always the best, but I normally check overstock first before going to other websites.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Blodd

There were 2 coupon links that were both within time frame before the expiration date. One coupon was for 12% off and the other 15% off neither one of the links worked on their site. Both links which promised money off purchases were useless for Overstock.com.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 9 / 10
Reviewed by Melissa

I love Overstock. You can get great bargains here. Customer service is sketchy but you must keep at it to get what you want. They are friendly though.
Overall Rating: 9 / 10
Ease of Ordering: 7 / 10
Product Selection: 8 / 10
Low Pricing: 10 / 10
Customer Service: 9 / 10
Reviewed by pema

The book prices are great. Orders are shipped quickly. Selection is not as good as other places but as I said earlier prices are great, plus you get a 5% overstock discount. You should always check overstock first for books.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by ke11y

After searching several web sites, I found the best price for a book that I wanted on Overstock. They offer very low shipping and handling fees for books. I also like their comparison to Amazon prices and their best price guarantee.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Cathy

I ordered the most beautiful Tiffany Style Lamp from Overstock. I couldn't be more pleased with my purchase!! The price was better than ANYWHERE else I have shopped for this type of item. It shipped fast and was well packaged - no breakage. I will definitely order from Overstock again!!
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by TONIII

I use Overstock for their bulk items and their products and prices are awesome almost without fail! I would definitely refer someone to them and I will definitely continue purchasing from them in the future.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 9 / 10
Reviewed by lms

I am always pleased when shopping on Overstock.com. The prices are great and I am able to find deals that no where else can offer. I especially like the rebates and coupons available at Overstock.com when shopping through Mr. Rebates. I will definitely return to Overstock.com for future purchases because I have had such positive experiences with my orders.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 5 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by miracle

Overall, it's very pleasant experience dealing with Overstock. The online ordering system is very user-friendly. The goods shipment is very prompt and there would be an e-mail updating you the shipment. I will choose Overstock again.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by ali

Great site for finding books, CDs, DVDs. Had a serious problem with delivery and customer service was very helpful. Price points are good.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by sirpentsss

Their prices are great. They deliver fast, and they have inexpensive shipping and handling cost specials that keep the overall price of the item down. I have never had to return an item because they have all been great. I have purchased bedding, handbags wallets watches and videos from Overstock. I enjoy shopping with Overstock and I plan to continue.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 6 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by Ann

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Lynn

No comments entered by reviewer.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 6 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by annie

From past experiences, I have always been very happy with shopping with Overstock. And I have found they do sell out their products rapidly. I am looking forward to receiving my order.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by savvy shopper

Overstock is a very easy site to navigate. The shipping is fast and cheap. There is always something new to find. Great place to shop.
Overall Rating: 7 / 10
Ease of Ordering: 7 / 10
Product Selection: 5 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Bre

I had to wait to receive the product as it was out of stock when I ordered it originally.
Overall Rating: 1 / 10
Ease of Ordering: 1 / 10
Product Selection: 2 / 10
Low Pricing: 1 / 10
Customer Service: 2 / 10
Reviewed by never again

Chat support personnel have no clue.
Returns are impossible.
Management policies are absurd.

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