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Store Ratings
Victoria's Secret Ratings
Victoria's Secret Reviews
(19 Reviews)
Overall Rating
Victoria's Secret Reviews and Victoria's Secret Ratings
8.74 / 10.00
Ease of Ordering

9.21 / 10.00
Product Selection

9.05 / 10.00
Low Pricing

7.58 / 10.00
Customer Service

8.58 / 10.00
Rate & Review Victoria's Secret
 
Individual User Reviews for Victoria's Secret
Overall Rating: 7 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 6 / 10
Customer Service: 5 / 10
Reviewed by SANA

I love their promotions and codes for free stuff but I am their customer service has not been good for me. I'm addicted to VS-ONLINE and love their clothes!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by javap

My daughter loves Victoria Secrets clothing and perfumes. They run great sales. Ordering was easy and it came in fast.
Overall Rating: 7 / 10
Ease of Ordering: 7 / 10
Product Selection: 10 / 10
Low Pricing: 6 / 10
Customer Service: N/A
Reviewed by Melk

Victoria's Secret is great. They have a wide selection of clothing, intimates, swimwear, shoes, etc. They usually run different promotions to get money off or free shipping. Ordering is easy and fast. Sometimes the prices run a little high.
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by Marisa

Not only do I love the panties and bras, but I love the clothes too. I shop at Victoria Secret all the time! I can usually find a coupon or two, which is great.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by theycallmeamy

Beyond offering sexy bras and undies, VS has some really great clothing. I've only purchased casual tops and sweaters, but I've been very pleased with everything I've ordered. You can get some great deals on shipping and sale prices if you have patience and can wait. My only complaint with the VS site is that they show the same item multiple times but in different colors instead of having just one picture of the item. You then have to determine if the item is a "repeat".
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: 8 / 10
Reviewed by UndieLover

Victoria's Secret has a great selection of everything from bras to bathing suits. Their sizing is relatively uniform throughout their products and they have a wide range of sizes and colors for everyone's tastes. My one issue with them is that they hardly ever offer free shipping unless you spend more than $100. They do offer a lot of coupons and deals on their site, so it is definitely worth it if you find a good deal. Their quality is also very good and they usually care about the customer's satisfaction.
Overall Rating: 9 / 10
Ease of Ordering: 8 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: 10 / 10
Reviewed by kdsts2002

Very large selection, as well as large prices. You can usually find a coupon code online for them, though. The shipping can be slow sometimes and a little pricey. The quality of the merchandise is wonderful.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: 10 / 10
Reviewed by Anna S

Great store for women! Very easy order and return systems. Selection is pretty good. The only minus are prices which are pretty steep. But if you'll have patience and wait for sales, you can get very good deals...
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by bluebells

Victoria's Secret has frequent sales and coupons that make their items more affordable. I've ordered from their online site several times and never had any problems. In my experience, they have a better selection online than in stores.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 3 / 10
Customer Service: N/A
Reviewed by sillyne

VS apparel is typically too expensive for my taste especially considering it's not a brand name. I always stack coupons and getting rebates is icing on the cake. In general, I think the panties are the best value.
Overall Rating: 7 / 10
Ease of Ordering: 9 / 10
Product Selection: 7 / 10
Low Pricing: 6 / 10
Customer Service: 6 / 10
Reviewed by Kait

The selection is good at the website, however you have to try to order on the item to even know if it is in stock. Also, I have found that Victoria Secret often sends the wrong items. Last time I ordered from them, I placed for my order for pants. I did not get the pants, instead I got shirts I did not order. When I called to tell them, they told me that they were out of stock in the pants and to send the shirts back. I was upset as I paid for the shipping on the order specifically for the pants.
Overall Rating: 7 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: 4 / 10
Reviewed by Cara

I love Victoria's Secret but I will never shop on line again. They charge shipping both ways, even if they sent the wrong item. I returned 3 items in 2 different packages, 4 weeks have gone by & I still have not seen a refund for the last item I returned. Horrible customer service. (the store is great though!)
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by tengtaylor

Great on-line shopping site. They have so much inventory and prices updated continuously, I don't know how they manage so much.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by jeremy

I bought my wife a swimsuit that she wanted when it was on sale at a GREAT price. Shipping was a bit slow due to the products being on backorder. Unfortunately, my wife wasn't happy with the fit of the swimsuit so it was returned. Returns are quick and easy.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by k.

great sale prices
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by EG

They always seem to have a sale or promotion, which helps with the pricing. The website is easy to navigate. My only complaint is that it takes forever to get the items in the mail. They take several days just to even get it shipped, whereas other places ship their items the next day.
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Nola Girl

I love shopping at this site. I have the Victoria's Secret Angel card which helps you save so much money. They send you tons of coupons and you can use them on name brand products featured on their site. I got such great deals and tons of stuff without spending a lot of money!
Overall Rating: 10 / 10
Ease of Ordering: 7 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by Kara

Although their bras and underwear are expensive, they last for YEARS and are way better quality than other places. They do have stuff on backorder a lot which IS annoying. Some of the clothes are kind of cheaply made, but I love their suits. They are great for the price. They also have a lot of sales and coupons. My one complaint is that the stuff you put in your shopping cart doesn't stay very long, sometimes I like to order over a few days and it's not possible here! I wish it didn't get removed from your cart after a few hours!!
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by LAT

Great selection of clothing and intimates. A lot of sale items. Worth the price for high quality items. Quick shipping and free returns. Now with the bonus of rebates you can't beat it.
Enjoy the Savings!
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