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Store Ratings
Dell Small Business Ratings
Dell Small Business Reviews
(22 Reviews)
Overall Rating
Dell Small Business Reviews and Dell Small Business Ratings
8.59 / 10.00
Ease of Ordering

8.91 / 10.00
Product Selection

8.73 / 10.00
Low Pricing

8.32 / 10.00
Customer Service

7.17 / 10.00
Rate & Review Dell Small Business
 
Individual User Reviews for Dell Small Business
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Mr. Setaber

Always find coupons on the web. When you combine this with some of their sales, you get great deals!
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 10 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by Miss Dine

Dell is the primary brand that is used in office. Ordering online is a breeze! Easy to use and understand. Would recommend to anyone.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 7 / 10
Reviewed by andron

My last 3 laptops were ordered from Dell. Pretty solid products and I never had a problem with any of them. The listed prices aren't always the greatest. You need to find stuff on sale, or buy with a coupon to make it competitive. Dealing with customer service iis not satisfactory as most of it is outsourced.

Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Viktor Kipen

The transaction was pretty easy. The unit was delivered with unbelievable speed on the 3rd day after placing the order. The value for the money is simply beyond believe. Definately recommend Dell to all my friends and clients.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 8 / 10
Reviewed by Elvin

The Dell Small Business was easy to use and order the options I wanted.

I was able to configure the machine I wanted a matter of minutes and was able to do the check out without any problems.

I really like the "Smart Values' section of the site. It really has great prices and selection. Only I want is great deals!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by polarbear

No comments entered by reviewer.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by jasper

It's fine.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by lereba

Very clear to use this website and ordering through this company.
All very well designed, easy flow, and answers to potential questions.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 2 / 10
Reviewed by Janet

Dell products are outstanding value for the money. They are always state-of-the-art, with great selection and variety of products. I have owned 3 desktops and 3 laptops over the years, and only had one system with problems. Good workmanship overall on their products. However, I do not recommend purchasing their extended warranties...their tech support is absolutely horrible...and if they do finally make good on a replacement, it is refurbished goods without warranty. I stopped buying their warranties and take my problems to Frys or Comp USA.
Overall Rating: 7 / 10
Ease of Ordering: 7 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: 8 / 10
Reviewed by aytamga

Good prices for laptops if you have coupons. But Dell has a history of not always honoring its online discounts. If, after further consideration, they decide a deal is not profitable enough, they just cancel it. Even if they send a confirmation of the order.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Abe

Dell was pretty good. I got the computer I wanted for the right price range. It was a little confusing because I got different quotes several times on the same machine. Overall it was good.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by daniwase

No comments entered by reviewer.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by gotcha102

I think Dell Small Business is a great place to buy computer goods and software, as well as a wide variety of all types of electronics. I recently bought a Creative Zen Vision M from Dell. This is the iPod killer. I used my American Express Member Rewards dollars. I do wish the Dell coupons would come back. That is my only gripe.
Thanks Dell!

Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: 9 / 10
Reviewed by dellfun

I use it very often for our small business. They have been pretty reliable and have never had a problem with Dell!
Overall Rating: 8 / 10
Ease of Ordering: 6 / 10
Product Selection: 9 / 10
Low Pricing: 5 / 10
Customer Service: N/A
Reviewed by rhkanmt

Website is easy to use. Getting the right code discounts can be a hassle and requires you to refresh the data. Pricing changes often so wait until the item fits in your budget.
Overall Rating: 9 / 10
Ease of Ordering: 8 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Clarity

Dell Small Business is the no-frills Dell site. Unlike the Home division, you don't wonder how marked up the "30% off" computer really is. Shipping is routinely free, and the computers are quickly and accurately built.

Thumbs up.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 9 / 10
Reviewed by yaa

No comments entered by reviewer.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 10 / 10
Customer Service: 4 / 10
Reviewed by deb

No comments entered by reviewer.
Overall Rating: 9 / 10
Ease of Ordering: 8 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 8 / 10
Reviewed by Bonnie

Dell's site is very easy to find the exact computer that you need. However, be careful that you really need the business side of Dell, because once there, you're not able to order from the home side of their site. But even the customized computers are still very competitively priced and arrive in a short amount of time. Good site if you're picky on your computer and not willing to settle for whatever is on sale.
Overall Rating: 5 / 10
Ease of Ordering: 6 / 10
Product Selection: 4 / 10
Low Pricing: 6 / 10
Customer Service: 4 / 10
Reviewed by diljs

Dell is a mixed bag. They have okay prices on okay products. Their checkout and shipping is decent most of the time. On the other hand, some stuff takes forever to ship (A thumb drive took 4 weeks! It's not like they're building them!) and their customer service is based at least partially in India. If you find a great deal, I wouldn't hesitate to order from them, but if you need the absolute highest quality and best service, look elsewhere.

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