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Store Ratings
Newegg Ratings
Newegg Reviews
(17 Reviews)
Overall Rating
Newegg Reviews and Newegg Ratings
9.00 / 10.00
Ease of Ordering

9.35 / 10.00
Product Selection

8.82 / 10.00
Low Pricing

8.76 / 10.00
Customer Service

8.42 / 10.00
Rate & Review Newegg
 
Individual User Reviews for Newegg
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by clopresti

Newegg is a great site. Their prices are generally good and have good sales at times. They ship fast and you can generally get a free 2day shipping shoprunner account. They often charge a restocking fee for returns but sometimes you can get them to wave it if you speak to a customer service representative. They are generally good to their customers.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Jacan

Awesome site and service, its always my site to check for price match
Highly recomended
Overall Rating: 1 / 10
Ease of Ordering: 1 / 10
Product Selection: 1 / 10
Low Pricing: 1 / 10
Customer Service: 1 / 10
Reviewed by oitension

Warning:

Do not order anything from NEWEGG.

I ordered Lenovo ThinkPad 43N3423 500GB 7200 RPM 16MB Cache 2.5" SATA 3.0Gb/s Internal Notebook Hard Drive.

Few days later, I received a Toshiba Internal Notebook Hard Drive with a receipt (printed the Lenovo product that I ordered).

I thought Toshiba might manufacture some accessories for Lenovo.

I returned the Toshiba product with the reason "The size does not apply to my notebook."

A week later, NEWEGG informed me as below:

---------------------------
Your RMA (RMA Number: 25016372) return was received and sent to our Inspections Department for closer examination.

Unfortunately, the item(s) you requsted for RMA was not what we received.
This RMA was issued fpr item 22-502-019 NBHD 500G Lenovo
serial number 1S43N3423PBWMM86.
We received simalar item but with
serial number 32F4P0XHTQK4
, Newegg has not history of this item belonging to Newegg. This item will not be accepted and will be returned.

For further assistance, we recommend contacting the manufacturer directly to see if they can offer repair or replacement of the item(s) under manufacturer warranty. Please use the following link to find the contact info for any manufacturer whose items we carry: Contact Manufacturer.

We greatly apologize for any inconvenience this may have caused, and thank you for your patience and understanding. The item(s) are currently being shipped back to you and should arrive in approximately 5 - 10 business days.

---------------------------

I never have Toshiba products in my apartment.

I have not ordered any accessories for my notebook for more than one year.

I packed this Toshiba something into its original package right after I unpacked it, and returned it to NEWEGG.

So, if I really follow NEWEGG's instruction, would Toshiba accept this wrong item and send me a Lenovo?

I did not take pictures of the packed-with-NEWEGG-receipt item.
Well, they can still deny it.

Since the proof of mistake is held in NEWEGG, they can conduct whatever process they want.

Do not buy from NEWEGG or you would probably get NON-NEWEGG something and lose your money.

I will not accept this Toshiba something that they ship back to me until they tell me where it came from.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by John S.

This is my first all 10 rating for a store listed on Mr. Rebates. I have zero complaints about ordering from Newegg. I'm sure most of you already about their awesome prices and warehouse size selections on electronics. I just bought a barebones system from them and couldn't be happier.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Newegg Afficiando

New egg.com is an amazing store, they always have the best prices especially compared to retail stores. They have excellent customer service and ship very quickly. I have never had a problem with them and they are always my go to place for computer parts. It is nice to know that buying things from new egg.com have a warranty and are brand-new so if you have problems than you can exchange them for new one.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Kimmi B

NewEgg is such a cool place to shop! They are getting more stuff each and every day! They started out with computer parts and have now moved on to more and more stuff. They really have their stuff together. I usually order in the afternoon and I have the product the very next morning. NOW THAT'S SERVICE! They are very competitive in their prices and have always had most every thing I have ever need for my computer. I even bought a portable Air Conditioner once because they were the best priced! Go NewEgg!!!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 10 / 10
Reviewed by Leo

NewEgg.com is an online leading retailer in consumer electronics. They offer a very wide selection of products and very competitive prices. They customer service is really second-to-none. They will work overtime to make their customers happy. This is one of the reasons why I keep coming back. They keep satisfying!
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by sillyne

I've ordered a laptop and a thumb drive in two separate orders and received them both speedily. They don't always have the best price though. The laptop I ordered actually went up based on the comments on their site, but I wanted to buy it before it went up even further. Plus, they don't many online coupons available.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by ellory

Great prices, Great selection. Fast shopping. Great customer service. I have done business with them many times over the years and have always been satisfied.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by raindrop girl

I found my desired item at Newegg.com at a significantly lower price than anywhere else I searched. Shipping costs were about what you see everywhere, but the shipping was very fast. I'll definitely shop them again in the future.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by O

The experience shopping here is always consistent. Sometimes they play pricing games with shipping/free shipping. Seems like everyone else does too.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by wendy

I bought a computer monitor from them. It arrived quickly and was as described. It was much cheaper than similar monitors I could find locally and shipping was free.
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 9 / 10
Reviewed by SportsNut

I have been using Newegg for years and have always been very satisfied with their service. It's the first place I go to review electronics and usually end up buying there.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 9 / 10
Reviewed by shawn

No comments entered by reviewer.
Overall Rating: 5 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: 2 / 10
Reviewed by Jo

Product was to be shipped in approx imately three from order placement, and shipping was to take a similar number of days. Eleven days later, the package arrived. Through email, customer service was slow to respond and not helpful. I will probably not buy from them again.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by pdj

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by LKK

Excellent customer service, fast and reasonably priced shipping. Always good prices on name brand items, with good product descriptions and terrific customer review system. My favorite place to buy computer hardware!
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