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Store Ratings
Old Navy Ratings
Old Navy Reviews
(61 Reviews)
Overall Rating
Old Navy Reviews and Old Navy Ratings
9.08 / 10.00
Ease of Ordering

9.26 / 10.00
Product Selection

8.49 / 10.00
Low Pricing

8.51 / 10.00
Customer Service

8.87 / 10.00
Rate & Review Old Navy
 
Individual User Reviews for Old Navy
Overall Rating: 7 / 10
Ease of Ordering: 9 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: 10 / 10
Reviewed by shopbigtime

Not everything I need in stock (size, colors) but have good deals and sales. Great customer service.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by nixsmom

The prices are great. This is the best website to order clothes for my son. They don't last forever but they don't have to because he grows out of them anyway. Good selection and great sales too,
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Marisa

I shop at Old Navy all the time. I love the clothes. They are inexpensive, and there is a great selection! I also like the fact that you can return items back to a store rather than pay for shipping to return items.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 1 / 10
Reviewed by katpyt

Great prices, especially when promos are offered!
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: 9 / 10
Reviewed by kdsts2002

I love Old Navy, they always have really cute clothes. You can usually find lots of bargains on their site. The shipping is pretty fast, too.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by EG

The website was easy to use. The prices are great, especially when there is a sale. The shipping was quick also.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 9 / 10
Reviewed by Old Navys

I have a business where I require all my associates on the sales floor to wear solid color polos. My advice to them is to get them from Old Navy, if they strictly want the lowest possible price that is. The polos are not the quality of a Ralph Lauren but you are paying a fraction of the cost. Old Navy for them, Ralph Lauren for me. Everyone is happy.
Overall Rating: 8 / 10
Ease of Ordering: 7 / 10
Product Selection: 9 / 10
Low Pricing: 6 / 10
Customer Service: N/A
Reviewed by JenSki0617

Old Navy often has great clearance sales which makes them a great place to shop if you can find things at the right time. The quick view of products is sometimes a pain because the screen will move and choose a different item. Your shopping bag is saved rather than dumped which is nice and checkout is easy.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Bear

Good selection of extended sizes for kids.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by ktidwell

Old Navy is my go-to store for kid's clothes. They almost always have a very good selection to choose from. The prices are very reasonable and the styles are great!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Janel

Old Navy was my #1 go-to store for kids' basics, and is now my teen girls' favorite place for inexpensive but well-made basic and fashion items. We can stock up on jeans for school and--since they are available in so many different styles, finishes, and lengths--find something to fit everyone. The prices are so reasonable, and the seasonal sale prices are practically a steal.

I usually shop in store at the local Old Navy, but I like to shop the Old Navy online for the sales. Since I already know which styles and sizes fit well, I can easily fill my cart with great buys.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by geoff1229

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by B Man

Old Navy is such a great store and the website is fabulous too. I especially like items that are unique to the website because I expect less people to have seen them. You cannot beat the quality or the prices. Returns are easy too!
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: 9 / 10
Reviewed by MMR

Old Navy is a great place to get decent clothes for a decent price. I order tons of clothes for the kids because they are cute and decent quality, but don't break the bank so I don't feel bad if something gets ruined. They are constantly running specials and sales, and ordering is quick and easy. I have never had a delivery problem, and shipping is always $5 (or free if you have one of their cards).
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: 9 / 10
Reviewed by Turtletac

Always a pleasure to shop Old Navy online
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by theresa

No comments entered by reviewer.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Tiggernole

Old Navy is a great place to purchase jeans as well as casual pants. They also have some business attire. They have a good selection of casual tops, sweats and outer wear. Their apparel is good quality and their prices are good.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Jeanette

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by webbahbibz

Great selection, better than in-store. Always $5 shipping and many coupon codes to get even better deals. Clearance section has great bargains on current season items.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Lois Lane

Old Navy has great prices and everything shipped out fast.

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