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Store Ratings
TigerDirect Ratings
TigerDirect Reviews
(32 Reviews)
Overall Rating
TigerDirect Reviews and TigerDirect Ratings
8.72 / 10.00
Ease of Ordering

8.81 / 10.00
Product Selection

8.88 / 10.00
Low Pricing

8.34 / 10.00
Customer Service

7.42 / 10.00
Rate & Review TigerDirect
 
Individual User Reviews for TigerDirect
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by mallardhunter83

Very easy to use, I got an excellent deal on a laptop using this during black Friday.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 1 / 10
Reviewed by cecropia

I really like buying from Tiger Direct.....as long as I don't have to talk to Customer Service. They are rude and abrupt.
Overall Rating: 1 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 5 / 10
Customer Service: 1 / 10
Reviewed by PB

I've purchased many items from Tiger Direct through the years, however most recently I purchased a Christmas present for my wife. A New 42" Vizio TV. I went through Mr Rebates as I always do, however even after a month of waiting, I did not see my rebate. This was the response I received from Mr Rebates.

Thank you for your patience in this claim.

Unfortunately, TIGER DIRECT has denied payment of the commission to Mr. Rebates on the order(s) referenced below with the following reason:

REASON ~ Order referred by another affiliate and not Mr. Rebates.

Per our terms & conditions, Mr. Rebates is not able to offer a manual rebate for the orders below since there is no rebate to pass back to you as the customer. Our terms & conditions of membership are located here:

http://www.mrrebates.com/terms_conditions.asp

We apologize for the inconvenience.

Regards,
Phyllis
Customer Support
Mr. Rebates
http://www.MrRebates.com


The sad thing is that I would never EVER use anyone other than Mr Rebates prior to clicking onto Tiger Direct, therefore I will NOT be shopping with Tiger Direct EVER again.
Overall Rating: 9 / 10
Ease of Ordering: 8 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by RW

I purchase many computer related products from Tiger Direct. They have a large selection of computer hardware, which is great. The pricing is among the lowest out there. Shipping is incredibly fast. Seems like it just takes a day or two! No problems with anything from TigerDirect. I will continue to shop with them.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 7 / 10
Reviewed by llbhill

The website was easy to navigate. The store had many choices but I was disappointed because the item I ordered ended up being on backorder. I called them and they were nice enough on the phone, but still they didn't have the items in stock. I had to cancel the item that I wanted and ordered from another store.
Overall Rating: 9 / 10
Ease of Ordering: 8 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 9 / 10
Reviewed by Victor

I have bought my refurbished 20gb Xbox 360 for $150 from TigerDirect and I am happy. TigerDirect has probably the best selection and prices on numerous computers and electronics as I can tell from their newsletter that I subscribe to. Almost everyday I will get an email about all these great deals on computers, TVs, electronics, and many other items. TigerDirect is a site you should definitely check out if you want to find great deals on technology.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Ampman

I have been buying pc parts and electronics from TD for years. Their prices are the lowest and the customer service is the best. I will use TD for all my purchases as long as they are around.
Overall Rating: 9 / 10
Ease of Ordering: 8 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by LAT

Great selection. Great prices. Super fast shipping. Last order it was difficult to place order due to some silly glitch on the order form. Otherwise really easy to order from.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by megoo

I have ordered several time from TigerDirect and have ALWAYS been impressed. My orders have arrived on time or early every time and the prices are unbeatable! I always look here when I order products! Would without a doubt recommend this store.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by renicbar

We use TigerDirect a lot for computer parts and accessories. The prices are almost always cheaper than competitors' and shipping is very quick. I ordered something for Easter on the Monday before, not expecting to receive it by Easter and it arrived on Friday! Overall, I think it's a great site!
Overall Rating: 10 / 10
Ease of Ordering: 8 / 10
Product Selection: 7 / 10
Low Pricing: 10 / 10
Customer Service: 8 / 10
Reviewed by Steve

Great pricing and reliable service.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by ebonweaver

While my ratings are based on only one experience with TigerDirect, it was a stellar experience. Their site was easy to navigate, they had the best price on the internet for the product I was seeking, and ordering was quick and easy. Delivery was likwise flawless, so the buying experience was top notch. In addition, I was then contacted by phone by an account manager from the educational division because they had seen my order and noticed I had not used the educational site to place it even though I was ordering for a University. Outstanding! They went out of their way to ensure I got the best pricing and got the best customer care.
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by granny

Wide variety of computer necessities. The prices are great. I will buy from them again.
Overall Rating: 9 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: 9 / 10
Reviewed by jaquilin

Great place to do business! Great selection, good prices, site is easy to navigate. Customer service is A+. I shop here first. Shipping is on time.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 7 / 10
Low Pricing: 3 / 10
Customer Service: 7 / 10
Reviewed by Brent Carrico

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by Christa H.

TigerDirect has a good selection of products from inexpensive computer systems to the supplies for do-it-yourself computer building. I like how detailed their website is, with lots of helpful pictures. Their shipping time is excellent. Their customer service is courteous and very helpful. There was a bit of a wait time on the phone, but it wasn't too bad. I'll definitely be back!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: N/A
Reviewed by Smedley

I found the entire buying experience very easy.
This retailer offers a wide variety of electronic and computer products at very competitive prices.
I usually avoid stores that charge for shipping and offer products with after sale rebates.
TigerDirect is the exceptional retailer that has a very low price for a unit with fair shipping costs and a simple on-line rebate.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 9 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by zac622

Always a reliable merchant. Have never been disappointed, great selection and good prices.
Overall Rating: 8 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Plumpkatt1

TigerDirect rocks and so does using Mr. Rebates. I wish all online vendors would accept Mr. Rebates.
Overall Rating: 9 / 10
Ease of Ordering: 8 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Brian

TigerDirect is a good company to buy from, orders are processed fast and usually received a few days after you order. I have come across a few typos on their website. This led to some confusion; because I didnít receive what I actually ordered. Their shipping is a little bit on the high side. Although the lower prices make it a little easier paying the higher shipping.

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