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Store Ratings
Mac Mall Ratings
Mac Mall Reviews
(10 Reviews)
Overall Rating
Mac Mall Reviews and Mac Mall Ratings
6.90 / 10.00
Ease of Ordering

6.90 / 10.00
Product Selection

7.70 / 10.00
Low Pricing

7.30 / 10.00
Customer Service

6.38 / 10.00
Rate & Review Mac Mall
 
Individual User Reviews for Mac Mall
Overall Rating: 9 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Jodi

Absolute best deal for our newest computer! The discounts from the website as compared to a traditional store were excellent, and the bonus of using Mr.Rebates was the icing on the cake!
Overall Rating: 1 / 10
Ease of Ordering: 1 / 10
Product Selection: 1 / 10
Low Pricing: 1 / 10
Customer Service: 1 / 10
Reviewed by unhappy

Iím extremely unhappy with my experience with this store. I placed order, received confirmation, received email that order was shipped and then never received the order! I called customer service and they were no help. They are very untruthful. I do not recommend.
Overall Rating: 1 / 10
Ease of Ordering: 1 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: 1 / 10
Reviewed by Jazmom2000

This store is the absolute worst at playing games to get you the "good" pricing they offer on their items. Based on our experiences below, if you had a problem with the product you received, either damage or DOA issues, I would have to believe, you would have to resort to a credit card chargeback to get things resolved. . .they are that bad.

1. They offer "free" shipping, then in the fine print, you have to get an obscure rebate (which, fortunately, we were able to get).

2. Their customer service is about the worst you will ever find. They indicate on their website that your item has shipped, but don`t provide you with tracking information, then when you call to find our that information, they lie to you.

3. They make representations about how quickly they will ship items and then lie to try and confirm their "rapid" shipping. We were told our television shipped on the day after our order was placed, when, in fact, it was not shipped until 3 days later.

4. Their customer service said the television would and, in fact, had shipped from California (2 days via UPS to our location and one of the reasons we decide to purchase from them). Instead, the television shipped from Memphis, clear across the country from us.

5. It took us 5 telephone calls before we could get someone to tell us the truth about when the television shipped and where it shipped from.

Fortunately, our new HD LCD television arrived with no damage and we didn`t have to deal with this horrible company again. I would not recommend anyone purchase anything from this company regardless of of the price. It is not worth the aggrevation. DO NOT PURCHASE FROM THIS COMPANY, YOU WILL REGRET IT.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 8 / 10
Customer Service: N/A
Reviewed by Marcel

I selected MacMall because I found it had the best prices compared to anywhere else but I was not able to find a coupon to get a rebate. I also was not spending enough so to get free shipping.

Package came quick and well packaged. I will use them again.
Overall Rating: 7 / 10
Ease of Ordering: 8 / 10
Product Selection: 4 / 10
Low Pricing: 6 / 10
Customer Service: 7 / 10
Reviewed by LM

Slow to process orders. Overall, good online merchant to do business with.
Overall Rating: 3 / 10
Ease of Ordering: 2 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: 4 / 10
Reviewed by doughty10

The site was extremely confusing. I made a mistake when entering my name for billing and shipping and there was no way to fix it. I had to enter another ship to address. There was an issue about a match for my home phone versus what is registered with the credit card. I received an email, had to phone to confirm - it was not a simple or pleasant experience. Also, the whole rebate rules and what shows on the shopping basket is totally confusing.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: 8 / 10
Reviewed by Salem

Buying from MacMall was straightforward and satisfying. The prices seemed to be the best on the net and the service was good. Shipping was also very fast and I will be receiving my order earlier than initially expected. I would definitely shop here again.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Becky24fan

Very satisfied with the customer service and pricing.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: 10 / 10
Reviewed by rlapt101

I found the computer I needed at the lowest price available. The follow up with their customer service department has been exceptional. I would have no reservations making another purchase from Mac Mall.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: 10 / 10
Reviewed by rlapt101

No comments entered by reviewer.
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