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Store Ratings
Lane Bryant Ratings
Lane Bryant Reviews
(16 Reviews)
Overall Rating
Lane Bryant Reviews and Lane Bryant Ratings
8.50 / 10.00
Ease of Ordering

8.56 / 10.00
Product Selection

8.25 / 10.00
Low Pricing

7.81 / 10.00
Customer Service

8.25 / 10.00
Rate & Review Lane Bryant
 
Individual User Reviews for Lane Bryant
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by Marisa

I started shopping at Lane Bryant a few months ago, and am very happy with the clothes. I love the styles, and the prices are reasonable. I usually purchase clothes for work. My favorite item so far is the "right fit" pant.
Overall Rating: 7 / 10
Ease of Ordering: 9 / 10
Product Selection: 7 / 10
Low Pricing: 4 / 10
Customer Service: 7 / 10
Reviewed by ep

Sometimes online selections are less extensive as in the stores and prices tend to be on the high side. I have gotten a few of the wrong items, but customer service has cleared it up easily enough. I do think some of the orders take a longer time to receive than necessary, especially compared to other sites.
Overall Rating: 8 / 10
Ease of Ordering: 7 / 10
Product Selection: 8 / 10
Low Pricing: 7 / 10
Customer Service: 7 / 10
Reviewed by hollinsgal

Pretty good shopping overall. There was a good selection. When I had questions, I emailed customer service, and they responded promptly, even on a Sunday. I would buy online from them again in the future.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 9 / 10
Customer Service: 10 / 10
Reviewed by TT

I love shopping at Lane Bryant online. Their customer service is great and their clothes are a perfect fit for me.
Overall Rating: 10 / 10
Ease of Ordering: 9 / 10
Product Selection: 9 / 10
Low Pricing: 9 / 10
Customer Service: N/A
Reviewed by Nicole

No comments entered by reviewer.
Overall Rating: 8 / 10
Ease of Ordering: 7 / 10
Product Selection: 7 / 10
Low Pricing: 7 / 10
Customer Service: 8 / 10
Reviewed by kate in NYC

The prices are excellent if you use coupons from Mr. Rebates or if you sign up via Lanebryant.com for their coupons and use them. This can bring down every price you pay by 1/3 or more! But if you pay the going rate, I don't think the prices are as good.

The quality is pretty high, they ship at a decent speed, and returns are as easy and free as going to your local store and showing your receipt. They claim there's no deadline for refunds.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 7 / 10
Low Pricing: 3 / 10
Customer Service: N/A
Reviewed by annette

Lane Bryant is a store you can always count on to have current trends in quality clothing. A negative aspect would be the high pricing. Some of the clothing is high priced with given the great quality, but others i.e. undergarments, jewelry, and footwear, I feel are way overpriced. On the flip side, I can always count on a sale to brighten my mood. Thanks.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 9 / 10
Low Pricing: 7 / 10
Customer Service: N/A
Reviewed by LoriSi

I love Lane Bryant. That is the only place I shop for clothes.
Overall Rating: 8 / 10
Ease of Ordering: 9 / 10
Product Selection: 8 / 10
Low Pricing: 6 / 10
Customer Service: N/A
Reviewed by Deb

Although the selection is fairly small, there is a variety of apparel to choose from at Lane Bryant. The clothing is geared mostly to plus size women. The plus size clothing they provide are far more trendy and "youthful" than most plus size choices.
Overall Rating: 8 / 10
Ease of Ordering: 8 / 10
Product Selection: 8 / 10
Low Pricing: 8 / 10
Customer Service: 8 / 10
Reviewed by stephanie dopp

This is the first time I have ever shopped online with Lane Bryant. It was a very pleasurable experience. I have been shopping their stores for many years and now I will be shopping online!
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by joyce janes

I have ordered from Lane Bryant several times. The selection online is often better than it is in the stores. I have been very happy with the quality of clothing. It is also very handy that you can make returns to the store instead of having to send them back.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by msan68

I love using the website. Sometimes they have things the store doesn't carry. I never have a problem with shipping or returns. I look forward to having the outlet online!
Overall Rating: 1 / 10
Ease of Ordering: 5 / 10
Product Selection: 5 / 10
Low Pricing: 6 / 10
Customer Service: 1 / 10
Reviewed by Kim

They would not let me cancel my order the same day it was place. They did not respond to my email until two days later.
Overall Rating: 8 / 10
Ease of Ordering: 4 / 10
Product Selection: 7 / 10
Low Pricing: 9 / 10
Customer Service: 8 / 10
Reviewed by Steph

I love the selection they have! Items include casual, athletic, business, dressy and intimates. They also have a fantastic line of accessories. The only downside is that I have had some problems with the shopping cart feature (it pulls up past orders occasionally when I am trying to check out) but you can't beat there selection and sales! They regularly email coupons if you sign up for their contact list.

Customer Service has always been excellent! I prefer shopping in the actual store but the convenience of online shopping will keep me visiting their virtual store.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 10 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by CTeer

No comments entered by reviewer.
Overall Rating: 10 / 10
Ease of Ordering: 10 / 10
Product Selection: 7 / 10
Low Pricing: 10 / 10
Customer Service: 10 / 10
Reviewed by beekie

No comments entered by reviewer.
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